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Randstad Customer service in Clearwater, Florida

Customer service

job details:

  • location:Clearwater, FL

  • salary:$16 - $18 per hour

  • date posted:Wednesday, March 25, 2020

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Business service

  • reference:AB_3370159

  • questions:corey.whiting@randstadusa.com727-521-5660

job description

Customer service

We are looking for experienced customer service representatives to support a manufacturer of commercial products in Clearwater, Florida. Canidates with a technical background are preffered.This position will be assisting customers with orders, placing orders, resolving shipping issues and troubleshooting equipment over the phone. The position also requires email correspondence and chat support, bilingual candidates are needed but not required.

Responsibilities

-Answer incoming phone calls to customer service, take customer orders, troubleshoot equipment

-Enter orders and confirm via email -Respond to emails regarding pricing, stock, shipping, and quotes

-Keep CRM/GP customer information up to date add notes

-Issue RMA's to customers -Set up new customers in GP for sales team and follow up in CRM with contacts

-bilingual English/Spanish is required

The essential functions of this role include:

  • working in a smoke free environment

Skills

  • Superior Attendance

  • Customer Service (2 years of experience is required)

  • Trouble Shooting (1 year of experience is preferred)

  • bilingual (2 years of experience is required)

  • Microsoft Office Suite (1 year of experience is preferred)

  • technical background

Education

  • High School

Qualifications

  • Years of experience: 2 years

  • Experience level:Experienced

Shift: First

Working hours: 8 AM - 4:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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