Citigroup Officer - KYC Checker - Japanese speaking (ROHQ - Information Services Group) in City of Taguig, Philippines
The Compliance AML KYC Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
Conduct client profile reviews for customer accounts
Review all information and documentation ensuring compliance with local regulation and Citi standards
Update KYC forms and client profiles according to policy requirements
Follow up with clients to ensure information is received before due dates
Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
0-2 years of relevant experience
Experience in banking operations, preferably in the client account opening and pre-requirements process
Bachelor's degree/University degree or equivalent experience
Collate client information/documents from internal and external sources (CitiKYC, AMC, Regulatory websites, company website, Dun & Bradstreet, Google etc.)
Assess gathered information for accuracy, completeness and validity
Have foresight on risk rating changes and proactively communicate additional requirements at the initiation stage to avoid delays in the KYC process
Update KYC workflow database regularly throughout the day
Carry out name screening of entity, directors, beneficial owners, senior management via the firm’s screening tools (Citiscreening, Factiva, etc).
Read, analyse and assess articles for applicability on case being worked on. Additional research to be done via approved sources to support findings.
Perform initial screening disambiguation using available data and disposition based on the following options: Potential, True or False Match.
Draft rationale for screening disposition to include primary identifiers, secondary identifiers and supporting documentation (if applicable) based on the Global AML Name Screening Standard.
Create and maintain accurate client records in CitiKYC
Ensure all relevant documentation are stored according to standards for future review
Establish and manage client relationships for the purpose of facilitating submission of documents/ requirements
Communicate KYC requirements and establish target dates with external clients via phone and email
Identify client problems/issues as it relates to KYC and escalate promptly to identify opportunities for improvement
Meet established target dates to avoid service disruption on client accounts/trading activities
Build deeper client connections by gaining institutional knowledge and understanding of client business structures
Note: Role does not involve any sales, solicitation and/or marketing of the firm's products to clients
Articulates ideas clearly, concisely and with confidence
Employs appropriate methods of communication depending on the type of information that needs to be conveyed; is sensitive to client and colleague needs
Demonstrates accountability and is seen by others as reliable
Viewed as an effective problem solver, overcomes obstacles and leverages processes as needed
Exhibits a strong understanding of relevant technology, business programs and Citi formats
Demonstrates planning skills, is responsive and exhibits basic project management skills
Identifies and directs opportunities that will contribute to improvements in processes, delivery of results, client service or product quality to maintain Citi’s leadership position
Exhibits resilience to change and is not afraid of making mistakes
Actively researches the markets and the industry to identify creative and innovative solutions that can respond to clients' needs - looking at both traditional and non-traditional competitors for learnings
Seeks out opportunities to widen one's perspective to better understand clients' needs
Leadership & Partnership
Builds institutional knowledge and shares same by training more junior colleagues
Provides recommendations on how to improve work results
Begins to role-model expected behaviours when requesting and receiving feedback (factual, concrete and actionable)
Holds self accountable to act on development opportunities, while leveraging strengths
Establishes and nurtures relationships with clients, key partners and stakeholders
Job Family Group:
Compliance and Control
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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.