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Cognizant Technology Solutions Solarwinds SME in chicago, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/7593937


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We are looking for Solarwinds SME for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers.

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SolarWinds SME to have Strong Design, Implementation, Maintenance and Troubleshooting Experience on SolarWinds Product Suite with good knowledge on complete IT Infrastructure i.e., Systems, Network (Routing & Switching, Wireless, Firewalls), Security and other Misc. technologies. As the candidate will be interacting with clients and key stake holders so a good communication is essential.

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+ Adhere to SolarWinds recommendation for Design (Hardware Sizing, Network Port requirement and Licensing).

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+ Implement SolarWinds Products on various platforms such as On-Premises, Cloud (Shared or dedicated) Infrastructure.

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+ Configure all the functionalities that a Module offer to the fullest.

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+ Administration and Management tasks such as Node Onboarding, Custom property definition, Alert Configuration, Report Creation, View customization, Securing SolarWinds with best practices, Monitoring Data Validation.

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+ SolarWinds Integration with other EMS tools

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+ Coordinating with Key stake holders of various technologies to get feedback on the implementation and fine tune.

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+ Engage in Cross-Functional integration with multiple EMS and ITSM technologies.

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+ Recommend workaround and suggest best ways to tackle a problem with additional modules of SolarWinds or a different product or technologies

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+ Recommend product & process to Monitor Infrastructure effectively and reduce efforts.

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+ Recommend product availability and scalability options based on Client scenarios.

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+ Recommend operational objectives, strategies and work plans to improve current operations as well as plan for future customer requirements

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+ KT sessions to the provided to other team members to effectively handle SolarWinds.

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+ Prepare Documents and conduct training for the project.

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+ Ensure the delivery of projects on time.

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In depth knowledge of Design, Implementation, Configuration and Troubleshooting experience on following Solarwinds Monitoring Modules:

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+ Solarwinds Network Performance Monitor(NPM)

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+ SolarWinds Network Configuration Management (NCM)

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+ Solarwinds Network Traffic Analyzer (NTA)

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+ Solarwinds Voice and Network Quality Manager (VNQM)

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+ SolarWinds IP Address Manager (IPAM)

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Good to have

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+ Solarwinds Server and Application Monitor (SAM)

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+ SolarWinds Storage Resource Monitor (SRM)

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+ SolarWinds User Device Tracker (UDT)

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+ SolarWinds Engineer Toolset (ETS)

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+ SolarWinds Virtualization Manager (VMAN)

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+ Working experience with common ITIL Service Lifecycle processes such as Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement.

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+ Broad experience in technologies with distributed global infrastructures

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+ Administrator knowledge of Linux and Windows OS.

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+ Networking knowledge of LAN, WAN, TCP/IP Protocol suite, IP Addressing, Routing and VLAN.

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+ Storage basic knowledge SAN, NAS, RAID.

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+ Scripting Knowledge: Shell, Perl, Python or Ruby preferable but not mandatory.

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+ Public Cloud Provider Experience such as AWS, Azure, GCP

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+ Datacenter Experience, Controllers, Power Units, Rack Design.

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+ Standard Infrastructure management experience viz. DNS, DHCP, Backups, and Disaster Recovery, Virtualization.

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+ ITIL V3 Certification

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+ Any Linux / Unix flavor prefer RPM based such as CentOS / RedHat.

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+ CCNA - Routing and Switching and Wireless Configuration and Troubleshooting experience or training.

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+ Exposure to IPSLA, NetFlow and other key technologies.

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*Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.

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