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Barnes & Noble College Booksellers Roosevelt University Chicago Supervisor- General Merchandise (Part-time) in Chicago, Illinois

Barnes & Noble College is a retail environment like no other – uniquely focused on delivering outstanding customer service. Our stores can carry everything from text and trade books, technology, and school supplies to clothing, regalia, and food-- everything a college student desires, their parents want, and our faculty needs.

A Supervisor in General Merchandise will need a high level of energy to work in a multi-faceted department ensuring the appeal of the selling floor and displays and the availability of merchandise. You must be knowledgeable about department and store operations, and provide outstanding customer service to the academic and co-curricular community while being part of a company that is consistently rated as a great place to work - and where employees love what they do.

Expectations:

  • Maintain a presence on the sales floor to hang, fold, shelve, peg merchandise to a particular standard using a planogram or general merchandising guidelines.

  • Ability to use department specific technology such as CORE or Intrepid to answer questions, recommend products, place orders, locate items, search inventory, or meet customer needs.

  • Greet customers, describe merchandise, recommend products, and finalize sales.

  • Clean the store and merchandise to maintain an appealing sales floor.

  • Assist with processing sales transactions involving cash, credit, or financial aid payments.

  • Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store and hours will be less than 30 per week.

Physical Demands:

  • Frequent movement within the store to access various departments, areas, and/or products.

  • Ability to remain in a stationary position for extended periods.

  • Frequent lifting.

  • Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Qualifications:

  • 2+ years’ experience in a retail setting preferred or a graduate of the Best Seller Program.

  • Candidates must be a minimum of 16 years of age to be considered for employment.

  • Outstanding customer service skills to match customers to products that meet their needs.

  • High-energy, friendly personality, with strong communication skills to interact with a variety of people.

  • Basic reading, writing and accounting skills required.

  • Strong interpersonal, creativity, and problem solving skills.

  • Ability to work a flexible schedule including evenings, weekends, and holidays.

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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