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HOK Knowledge Manager - Justice in Chicago, Illinois

HOK is currently seeking a full-time Knowledge Manager to join our firmwide Justice team. This position could be in any one our locations in which we have an HOK office (please indicate which office(s) you are interested in when applying).

As the Justice Knowledge Manager, you will have a rare opportunity to significantly contribute to the strategic growth of our practice. You will be joining a firm dedicated to design excellence by leveraging thought leadership and imagination. Our work is the product of a collaborative, multidisciplinary design process that is based on deep knowledge of the market.


Working Relationships + Market Positioning

  • Work directly with firmwide Justice practice leaders to position HOK in national and international markets by leveraging our project experience, thought leadership and experts to win new work that sustains a robust and successful practice.

  • Conduct market research to ensure the practices are conversant with current industry and business issues, market trends and other significant drivers that impact the positioning, winning and delivery of our design services.

  • Help to strategize, structure, and implement opportunities for client engagement that position HOK for new design commissions.

  • Engage with clients and consultants to foster new opportunities and relationships.

  • Support business development initiatives such as external events, industry awards and public relations.

  • Takes personal responsibility for fostering a green workplace through sustainable work practices.

    Keeper of Justice Knowledge

  • Develop a comprehensive and detailed understanding of HOK’s current and historic portfolio of projects and expertise.

  • Use your knowledge of HOK’s Justice portfolio to develop themes and imagery that showcase key projects and content for white papers and other research related to industry trends and relevant issues.

  • Create and update Justice marketing collateral and resources.

Pursuit Development/Securing New Work

  • Research, identify and qualify new leads from both new and existing clients in collaboration with Justice practice leaders across the firm.

  • Participate in the evaluation of each project pursuit (go/no-go) with the regional practices.

  • Lead (or support) regional marketing teams to create, compelling and high-quality responses for qualification, proposals, and presentations. (Complex efforts may require travel for in-person meetings).

  • Develop and curate market-specific content in response to the client request based on industry knowledge and best practices

  • Assist in the QA/QC process in order to ensure well-coordinated submissions that comply with the client’s stated requirements.

    Leverage Tools

  • Use HOK Business Intelligence tools such as Deltek Vantagepoint and HOK Orbit to gather, track and analyze pursuit pipeline intelligence, project information, metrics (win/loss/ROI), and client relationships that drive marketing and business development strategy.

Required Skills

  • Ability to communicate (written and verbal) and collaborate with multiple offices across HOK, including leadership, industry partners and clients.

  • Exceptional time management and organizational skills; ability to work efficiently under multiple deadlines and manage multiple teams.

  • Must have strong graphic and writing skills and be able to maintain graphic and content quality standards.

  • Self-starter and independent worker able to complete tasks efficiently with minimum supervision.

  • Knowledge of Deltek Vision or VantagePoint, OpenAsset, CRM, Adobe Creative Suite and other marketing software is a plus.

Required Experience

  • Bachelor’s Degree

  • 5 years of marketing experience in the architecture, interior design, engineering, construction, or real estate development industry.

  • 8 to 10 years of experience in leading successful marketing and business development programs for professional services.

  • Ability to work closely with leadership and motivate business development and marketing staff.

HOK is a drug-free workplace. HOK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, gender identity, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.