Compass Group, North America GENERAL MANAGER in CHICAGO, Illinois
Posted Date: Sep 14, 2021
Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.
"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck (https://www.youtube.com/watch?v=_9-oBrENwdQ)
Success on our team starts with our culture:
We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.
“I can have the best food, but if we don’t have good people, it won’t get you very far.”
Working as a General Manager, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations. You will be expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. You will be responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.
Participates in employee meetings, reviews and training programs
Manages in compliance with Company established policies and procedures
Manages in compliance with local, state, and federal laws and regulations
Maintains food cost while ensuring quality standards
Establishes and maintains good rapport with staff, client and guest and other departments
Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling
Analyzes and creates trends for financial data
Manages purchasing and inventory controls
Plans menus in consultation with chefs
Is knowledgeable on HACCP controls along with proper storage and use of food
Bachelor’s degree is preferred, or equivalent professional experience
Eight to ten years upscale food service experience, including six years’ experience at the management level
Experience in personnel management including hiring, supervision, evaluation and succession planning
Proven track record to achieve company goals in compliance with company/client policies and procedures
Excellent leadership and organizational skills, and must possess attention to detail
Supervisory, scheduling, training and coaching skills
Effective problem solving and conflict management skills
Ability to multi-task as well as stay on task and concentrate with constant interruptions
Experience in food purchasing, food costs and inventory control
Ability to create budgets, flash reports, financial targets and forecasts
Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
Must be knowledgeable on HACCP controls along with proper storage and use of food
Monitor compliance with health and fire regulations regarding food preparation and serving
Exceptional business etiquette and client relations
Manages time effectively and prioritizes tasks to meet deadlines
Strong catering experience required
Conformity to the highest standards of personal integrity and ethical behavior
Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
ServSafe or Department of Health certification a plus
Apply to Wolfgang Puck today!
Wolfgang Puck Catering is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)
Associates at Wolfgang Puck Catering are offered many fantastic benefits.
Life Insurance/ AD
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Identity Theft Protection
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Req ID: 845114
Wolfgang Puck Catering