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Rush University Medical Center Family Care Coordinator Lead - Early Childhood Intervention in Chicago, Illinois

Job Title:

Family Care Coordinator Lead - Early Childhood Intervention





Active Regular FT (72 to 80 hours per pay period)


Case Management

Job Number:


Job Description:

Do you have a college degree in a social service field? Do you have a passion for ensuring the social well-being of young children and their families?

You may be an excellent candidate for the Family Care Coordinator Lead role working as a member of the Child and Family Connections program at Rush University Medical Center.

The Family Care Coordinator works with families located in the Near North neighborhoods of Chicago, up to and including Evanston. The Child and Family Connections office is located off campus in the Near North Side of Chicago.

This is a Full Time position

80 hours every two weeks

Monday to Friday

50% Onsite and 50% Remote/Field Work

Position Highlights :

The Lead Service Coordinator will function in a supervisory role of programs and projects related to the Child and Family Connections grant. The Lead Service Coordinator will assist the Director with providing leadership and ensuring the completion of all activities and timelines as identified by the Department of Human Services. The Lead Service Coordinator will participate in implementing policies and procedures across departmental staff. The Lead Service Coordinator assists in determining eligibility for designated services and enables families to receive their rights, procedural safeguards, and services that are authorized under the state¡¦s early intervention program. The Lead Service Coordinator builds relationships that include providing information to families and coordinating information among multiple service providers. The Lead Service Coordinator maximizes the use of existing resources and refers families to any other needed services, tailoring the unique circumstances of each individual child and family. Exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures.

Position Responsibilities :

  • Maintains an active service coordination caseload as identified by the needs of the department.

  • Completes comprehensive service coordination responsibilities including providing information to families related to the early intervention system in the state and local area, including rights and availability of services.

  • Assists families in identifying available service options. Gathers all pertinent medical, developmental, and social information related to child and family and coordinates the evaluation process in a timely manner.

  • Facilitates the development, review, evaluation and maintenance of the Individualized Family Service Plan (IFSP).

  • Coordinates ongoing service delivery and accesses resources appropriately. Gathers all pertinent family insurance and income documentation.

  • Maintains CFC records in a clear and complete format.

  • Facilitates the development and implementation of transition planning and referrals to community programs.

  • Demonstrates knowledge of the developmental, physical, psychosocial, medical and cultural need of children and families.

  • Provides technical support and supervision to service coordinators regarding policy, procedure and forms.

  • Responsible for maintaining optimal office functioning including serving as a liaison to clerical support and vendors.

  • Consults with Social Emotional Specialist around the organization of provider and case consultation meetings.

  • Responsible for training new Child & Family Connections staff including developing training schedules.

  • Completes ongoing case file reviews as identified by Director.

  • Collaborates with Director on local and statewide projects and meetings designed to influence the operations of the local Child and Family Connections office.

  • Responsible for personal and professional growth and development.

  • Demonstrates excellent organizational, time management, and supervisory abilities.

Position Qualifications Include :


  • The Lead Service Coordinator of Child and Family Connections will possess a minimum of a Bachelors degree (Masters degree preferred) in psychology, social work, public health, child development or related field.

  • A minimum of one year experience in a position requiring the coordination of special education, diagnostic treatment or case management.

  • Knowledge of the developmental, physical, psychosocial and cognitive development of children 0-3 years is essential.

  • Must meet requirements to obtain IDHS Part C Early Intervention Service Coordinator credential.

  • Successfully complete State sponsored Service Coordination, Systems Overview, and Cornerstone trainings.


  • The Lead Service Coordinator must be able to gather information, format reports and present outcome of work assigned.

  • Interpersonal skills are integral to the position and the ability to coordinate activities with many disciplines toward one goal is essential.

  • Good time management skills and the ability to work independently are required.

  • The ability to work with different cultures and provide assistance to families with various barriers to care is essential.


  • Physical: able to be active and travel, use of personal car required.

  • Mental: able to understand complex diagnosis and treatment information and use deductive reasoning

  • Social: able to market, recruit and support the objectives of the Child and Family Connections grant.

Company Highlights:

  • Rush's 14-story hospital Tower is the cornerstone of the Rush Transformation, and is the symbol of a philosophy-an evolution in the delivery of patient-centered care.

  • Rush is a not-for-profit health care, education and research enterprise comprising Rush University Medical Center,Rush University,Rush Oak Park HospitalandRush Health.

  • Rush University Medical Center is a four time Magnet facility located in Chicago,

  • Leading academic medical center, acute care hospital w/ 676 licensed beds

  • RUMC offers a competitive salary, outstandingbenefits&the professional advantages of an environment that supports your development & recognizes your achievements.

  • Rush University is home to one of the first medical colleges in the Midwest and one of the nation's top-ranked nursing colleges, as well as graduate programs in allied health, health systems management and biomedical research.

  • As one of the most popular cities in the nation, Chicago is a cultural, historical and diverse city. Located on the shores of Lake Michigan, Chicago in known for its nearly 200 distinct neighborhoods and its extensive park systems, along with its sports teams, museums and vibrant theater community.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.