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TIAA Financial Crimes Governance Leader in Charlotte, North Carolina

Financial Crimes Leader

Manages, coordinates and provides support to senior management in the process of improving governance through effective internal control.

Key Responsibilities and Duties

  • Directing and assisting in documentation of significant business processes that directly or indirectly affect financial reporting.

  • Testing processes to verify controls; developing and implementing required corrective actions to strengthen controls.

  • Identifying and evaluating critical risks relating to the organization's financial statement assertions.

  • Assisting management in maintaining compliance with Sarbanes-Oxley requirements.


  • 8 Years Required; 10 Years Preferred

  • University (Degree), Preferred

FINRA Registrations

  • SRC Indicator: NRF

Physical Requirements

  • Physical Requirements: Sedentary Work

Preferred Education

  • University (Degree)

Career Level


Financial Crimes Leader

Directs staff and initiatives that support fraud risk management programs, to include: governance support, risk oversight, risk infrastructure development, identification, quantification, and aggregation of key and emerging risks and/or operational risks and controls associated with fraud prevention, detection and recovery.

Key Responsibilities and Duties

  • Identify risks associated with customer authentication and develop strategies and solutions to address same.

  • Create and execute to a current and future expected roadmap of work designed to achieve the goals of EFM Financial Crimes Management and associated TIAA business partners.

  • Effectively manage Fraud Strategy and Governance annual expected project work and deliver those within approved timelines and budgets.

  • Serve as a fraud risk SME (Subject Matter Expert) as needed.

  • Developkey metrics performance monitoring and management of authentication

  • Proactively identify risk opportunities that increase the awareness of security capabilities offered by TIAA to is client/customers.

  • Manage relationships with strategic authentication and verification vendors to ensure services align with the specific needs of TIAA and are being efficiently delivered.

Q ualifications

  • 8 Years Required; 10 Years Preferred

  • University (Degree), Preferred

FINRA Registrations

  • SRC Indicator: NRF

Physical Requirements

  • Physical Requirements: Sedentary Work

Preferred Education

  • University (Degree)

Career Level


Preferred Experience

  • 8+ years of experience in both financial services financial crimes roles 

  • 4+ years of experience in a risk management supervisory role and/or 2+ years of direct employee management experience 

  • 7+ years of experience in financial fraud mgmt. 

  • Criminal Justice Degree 

  • ACFE Certified Fraud Examiner (CFE) 

  • IAFCI Certified (CFCI) 

  • AML Certification (ACAMS) 



Responsible for partnering with the enterprise and business units to assess, quantify, aggregate, and mitigate fraud risk exposure through the identification emerging risks. Accountable for monitoring the risk and control environment and consults on risk mitigation plans to manage exposure to acceptable levels.

  • Leads cross-functional teams to achieve objectives across multiple business units or Centers of Excellence. Participates in and supports internal and external audits, regulatory reviews, and rating agency requests.

  • Directs staff and initiatives that support risk management programs, to include governance support, risk oversight, risk infrastructure development, identification, quantification, and aggregation of key and emerging risks and/or operational risks and controls.

  • Reviews, communicates and recommends the development of risk policies and procedures in partnership with senior leaders to ensure appropriateness and adequacy versus industry best practices and regulatory requirements.

  • Advises senior management and influences process change.

  • Manages consulting relationships with internal and external clients regarding budget and implementation deliverables and risk mitigation plans as appropriate.

  • Works with senior leadership to refine risk profiles, risk appetite, and key risk metrics.

  • Directs teams in the development of risk dashboards and reporting formats in alignment with risk appetite/profile and leads teams in the identification, quantification and aggregation of risks using analytical methodologies.

  • Provides counsel to business unit managers on risk management issues and supports the evaluation of new product strategies on their impact to enterprise risk profile.

  • Accountable for the development, implementation and oversight of risk management framework and controls.

  • Collaborates in the creation of risk management policies, procedures and standards in conjunction with senior management and risk management committees.

  • Educates risk owners on risk management best practices and may work with other risk functions in the development and implementation of risk controls.

  • May direct analysis and data mining initiatives that identify, validate, and manage emerging risk exposures.

  • Assists in the early identification of risk trends by establishing and monitoring key performance and risk indicators.

  • Oversees the preparation of key reports and communications and may present to governance committees, senior leaders, regulatory bodies and the TIAA Board of Directors.

  • Performs other related business management tasks as requested.

  • Assesses industry developments, benchmarking, and best practices to ensure alignment to fraud control programs and strategies.

  • Communication & Influencing - Presentation Skills 

  • Operating Skills - Organizing 

  • Operating Skills - Priority Setting 

  • Operating Skills - Analytical Thinking 

  • Strategic Skills - Technical Learning 

  • Leading Others - Developing Others 

  • Leading Others - Managing Change 

  • Leading Others - Supportive 

  • Leading Others - Directing Others 

  • Leading Others - Building Caring Relationships 

  • Leading Others - Managing Vision and Purpose 

Potential Salary: $184,700.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


Privacy Notices

For residents of California, please click here ( to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here ( to access the EU / UK Pre-employment Notice.

For all other residents, click here ( to access the Applicant Privacy Notice.

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.