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UNC Health Care Air Med Telecommunicator-Carolina Air Care in Chapel Hill, North Carolina


Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.


This position is responsible for monitoring a network of radios, telephones, scanners and weather radar to facilitate activation of the Carolina Air Care, a transport system for the critically ill and injured. The communications center receives requests for transportation, dispatches the appropriate service, and monitors all transports from beginning to completion. Work is performed in accordance with FCC regulations, and UNCHCS and other related policies and procedures

The base is located in Chapel Hill. The work environment is a desk and computer station with frequent use of computer, phone and radio. Must be able to work in environment without restrictions. Various 12 hours shifts; 36 hours per week; North Carolina state benefits offered.


  1. Coordinates all transport activity by notifying transport team, checking weather verifying locations, security, patient information and facilitating communication between hospital and flight crew. Maintains position reports of the aircrafts/vehicles. Monitors helicopters during take off and landing documents the position report of the aircraft throughout the flight

  2. Ensures that all communication center equipment is in working order

  3. Facilitates communication between the transport team, medical control officer, referring and receiving physician

  4. Maintains all records for missions, data entry and billing. Completes data entry for transports and patients to ensure proper billing. Maintains flight log data. Completes transport request forms and billing invoices for each transport.

  5. Monitors a network of radios, telephones, and weather radios. Receives requests for air/ground transport for critically ill or injured patients. Communicates request to appropriate medical, flight, ground, or other teams

  6. Serves as resource person concerning availability of aircraft and other affiliation aircraft

Other Information

Other information:

Education Requirements:

● High School diploma or GED

Licensure/Certification Requirements:

● No licensure or certification required.

Professional Experience Requirements:

● One (1) year of experience in radio communications or dispatch.

Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Critical Care Transport

Work Type: Full Time

Standard Hours Per Week: 0.90

Work Schedule: Variable

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No


Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.