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Randstad Customer Service Representative in Chandler, Arizona

Customer Service Representative

job details:

  • location:Chandler, AZ

  • salary:$20 per hour

  • date posted:Friday, May 22, 2020

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_866076

  • questions:evenstar.lines@randstadusa.com317/456-2845

job description

Customer Service Representative

As one of the largest Staffing and Recruiting Companies in the world, Randstad works with thousands of great companies helping to match top talent with great employment. Please review the job description below and if you feel you meet the qualifications apply and I will be in touch.

Responsibilities:

-Provides information to callers about various features of specific products/policies.

-Explains complex product features and annuity plan concepts to plan customers, agents, and beneficiaries.

-Completes and verifies transactions requested by callers and either processes requests or forward to appropriate parties for handling.

-Captures caller information on customer management system. May be required to follow up with customer to ensure service issue has been resolved.

-Contributes to process improvement by capturing customer feedback and participating in quality coaching. Complies with division policies and regulatory requirements.

-Other duties as assigned.

Working hours: 8:00 AM - 5:00 PM

Skills:

-Customer Service (5 years of experience is required)

-Financial customer service (3 years of experience is required)

Education:

High School

Experience:

Experienced

Qualifications:

-Using dual screens and program (3 years of experience is required)

-Inbound and outbound calls (5 years of experience is required)

If you feel you meet these qualifications please apply and i will be in touch with the testing that is required for this position.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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