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Applied Materials Customer Engineer I in Chandler, Arizona

Key Responsibilities

Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.

Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform established BKM’s. Follows all IP guidelines.

Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.

Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

  • Develops skills to perform basic activities in own job

Business Expertise

  • Understands how the assigned duties integrate with others in the team

  • Develops responsibility for customer satisfaction within work area

Leadership

  • Has no supervisory responsibilities

Problem Solving

  • Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion

  • Follows model based problem solving methodology

Impact

  • Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail

Interpersonal Skills

  • Uses communication skills and common courtesy

Must be willing to work nights, days ,weekends, shift work, and holidays. Overtime may be required.

Qualifications

Education:

Associate's Degree

Skills

Certifications:

Languages:

Years of Experience:

1 - 2 Years

Work Experience:

Additional Information

Travel:

Yes, 10% of the Time

Relocation Eligible:

Yes

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible the technology shaping the future.

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