VF Corporation Kipling Retail Stock Supervisor (Woodbury 5502 Central Valley, NY) in Central Valley, New York
Kipling, founded in 1987, is a leading European lifestyle brand with design-driven products sold in more than 80 countries worldwide. The product line includes handbags, luggage, backpacks, and accessories.
Organized in 1899, VF Corporation is a global leader in branded lifestyle apparel, footwear and accessories, with global iconic brands, 64,000 associates and $12.4 billion in revenue. Our businesses and brands are organized into four categories called coalitions, comprising: Outdoor & Action Sports, Jeanswear, Imagewear, and Sportswear. While VF is highly diversified across brands, products, distribution channels and geographies, our One VF culture and approach to doing business provide a unique and powerful competitive advantage.
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
About the Position
As the Stock Manager, you will provide leadership and direction to the stock staff and successfully execute company visions and values. You will supervise and lead the day-to-day operations of the Service Center/Off-site units, including the process of shipment, maintaining an organized backstock, and the flow of merchandise to the stores. You will impact the business by maximizing store profitability by assisting in controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising, operations, sustainability, and community participation are consistent and well executed.
This position requires someone that is personable, energetic, highly organized, and hard working. Individuals must have a passion for the retail industry and enjoy working with a team. Stock Manager is responsible for driving sales, mentoring Associates, daily operations, merchandising and loss prevention
How You Will Make a Difference
Sales and Profitability : Maximize store sales and achieve store sales goals. Measure and monitor sales progress and results against key targets. Lead an environment of productivity by ensuring store staff has the knowledge and skills to meet store goals for sales and customer engagement. Manage labor and payroll expenses to maximize sales and profitability.
Brand Experience/Customer Service: Ensure excellence in customer service in the store by modeling brand-specific service standards as well as monitoring customer feedback and responding to and addressing all customer concerns quickly. Set standards that all staff are engaging with each customer to create an authentic brand experience. Lead and inspire customer-centric culture by recognizing and rewarding team’s success. Ensure the stock team is an active brand ambassador within the community through proactively seeking opportunities to engage with the customers and support or participate in community initiatives outside the four walls of the store. Support store marketing events and grows relationships in the community to generate brand awareness and drive traffic.
Training and Coaching Team: Provide coaching to the store team in the core areas of customer service and engagement, brand identity, product knowledge, and operations. Monitor, evaluate, and execute training programs. Leverage corporate partners to educate staff on product and assortment to enhance selling and customer engagement. Organize and lead stock staff meetings in accordance with brand expectations. Ensures stock team receives relevant, timely information, coaching, and feedback that enables their success and growth. Partner with District Manager and/or Human Resources to set performance goals for team for their personal skills development.
Operations : Ensure all company and store policies and procedures are followed and the store meets all store audit requirements. Create and manage Stock Associate schedules to ensure they support the needs of the business within the allotted labor allowance. Responsible for achieving all financial and operational objectives including expense control, loss prevention, stock audits, and weekly reports as required.
Visual Merchandising: Ensure the visual merchandising standards for the store are met. Implement floorsets and merchandising directives in partnership with Store Manager. Communicate with Store Manager regarding merchandise assortment, trends, and needs. Responsible for ensuring that the store’s inventory integrity is maintained through proper shipping and receiving procedures and by communicating concerns directly to the District Manager as needed.
Human Resource Management: Attract, recruit, and hire high caliber talent. Actively maintain a succession plan and pool of qualified candidates for open positions within the Service Center. Create and develop a high-performing team of customer focused Associates. Responsible for communication and delivery of rewards and recognition programs for the store team. Direct store leadership team on human resource decisions in partnership with District Manager and/or Human Resources. Address performance issues and administer progressive discipline when appropriate. Ensure on-going specific and immediate feedback are provided to the team. Oversee the annual performance appraisal process, evaluate staff, and ensure all staff members receive ongoing feedback regarding their performance. Ensure compliance with employee record keeping policies and procedures. Ensure compliance with all HR/Payroll requirements according to established standards and practices including new hires, rehires, position changes, etc. Partner with District Manager and Human Resources and facilitate disciplining and terminating employees when necessary. Maintain the Open-Door Policy.
Loss Prevention, Safety, and Compliance: Ensure compliance and adherence to policies and procedures, standards and practices, and company directives. Protect company assets. Ensure compliance with company safety, security, and shrink avoidance policies and programs. Partner with Loss Prevention partners to identify trends and translate strategies into action to meet district and company shrink goals. React quickly to all customer and employee injuries and partners with District Manager and Human Resources immediately.
Professional Conduct: Model behavior that respects the background, experience, and cultural differences of others while upholding the integrity and values of the VF Corporation and the brand. Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
Skills for Success
- Years of Related Professional Management Experience: 4+ years
Educational/ Position Requirements
Associated Degree (AA) or equivalent from two-year college or technical school preferred but not required; or, two years related retail or service-oriented experience and/or training; or, equivalent combination of education and experience
3+ years in a fast-paced retail environment
Proven ability to meet business goals by driving results through store team
Special Physical and/or Mental Requirements
Operate office equipment and technology (i.e., computers, phones, fax, copier, etc.)
Standing required for entire work shift
Bend, lift, open, and move product up to 50 pounds (as needed)
Coaching and Developing Others
Driving for Results
Operational Decision Making
VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.