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Xiltrix North America Account Manager in Cambridge, MA, San Francisco Bay Area or North Carolina Research Triangle area in Cambridge, Massachusetts

Job Descriptions:

Join us at XiltriX North America. You can be based in either Cambridge, MA, San Francisco Bay Area or North Carolina Research Triangle area. Our robust, real-time monitoring platform is used by clients in biotech, pharma, R&D, IVF/ART, and bio-/ cryo-banking to protect their scientific samples, equipment, and facilities, as well as to meet stringent compliance requirements. Our solution has been proven, and extensively used globally.

As our Account Manager, you will be a key member of our Business Development team. You’ll gain an in-depth understanding of the service we offer and the needs of the customers we serve. You will focus on lead qualification and establishing early stage opportunities using a variety of inbound and outbound methods. The ideal candidate will have a strong desire to grow into a Sr. Account Manager role and ultimately manage all aspects of the customer relationship.


? Prospect new accounts and engage with potential new customers using various methods for outreach and engagement including social selling, phone, and email

? Respond to inbound inquiries generated by website content and marketing campaigns

? Develop and maintain knowledge of the XiltriX solution, services, industries and workflows

? Conduct qualifying conversations with target prospects in a consultative approach over the phone to determine business needs, budget, and timeline

? Provide software demonstrations and sales presentations to potential clients

? Meet and exceed quarterly and annual sales quotas and KPIs

? Support execution of Marketing campaigns as part of a cross-functional team

? Diligent documentation of all activities in CRM (HubSpot)

? Meet with prospects and customers at networking events, conferences and site meetings

? Assist sales & marketing in gathering intelligence on accounts, prospective buyers using online research tools

? Leverage internal and external training resources to develop and expand your business development skills

? Participate in regular Marketing and Sales meetings

? Assist with promotion and execution of company events

We are an Equal Opportunity Employer

Required Experience:

? 3+ years of experience in a sales role breaking into new accounts and building relationships

? Experience selling SaaS and/or technical services to the life sciences industry

? Experience with consultative selling, exposure or skills

? Able to explain complicated topics simply and with targeted messaging.

? Proven track record of meeting and exceeding quarterly and monthly goals

? Comfortable with cold calling, inbound and outbound prospecting efforts

? Experience working longer B2B sales cycles

? Strong understanding of the Sales process and procedures, including experience in engaging with customers and nurturing relationships

? Experience and understanding with qualifying leads and follow-up

? Positive, self-motivated individual with a high level of enthusiasm and willingness to learn and meet aggressive team goals, as well as personal quotas

? Ability to work both independently and within a collaborative team structure

? Highly organized with critical attention to details

? Bachelor’s degree is required, preferably with a major in science or business

? Strong functional use of Google Office (Sheets, Docs, Drive, etc.)

? Knowledge of CRM (Salesforce, HubSpot, etc.)

? Accurately record/submit sales calls activities, expense reports, and written reports

? Fluency in English, both written and verbal is essential. Knowledge of Spanish is a plus

? Located in Cambridge, MA, San Francisco Bay Area or North Carolina Research Triangle area.

Keyword: Account Manager in Cambridge, MA, San Francisco Bay Area or North Carolina Research Triangle area

From: Xiltrix North America