USACares Jobs

Job Information

Fairview Health Services Patient Access Services Representative in Burnsville, Minnesota


Join our team in providing and supporting exceptional care. Fairview Health Services is an award-winning nonprofit health care system. Based in Minneapolis, we provide exceptional, coordinated health care-from preventing illness and injury to caring for the most complex medical conditions. Passionate, innovative, talented employees are essential to our future as we seek to improve the health of the communities we serve.

Are you ready to transform healthcare with us? For more than 100 years, Fairview has been meeting community needs and achieving breakthrough medical advances in care. We are committed to delivering great value for our patients-higher quality, better experience and lower cost. Fairview has seven hospitals and medical centers and more than 90 primary and specialty care clinics throughout the state. In partnership with the University of Minnesota, Fairview is an academic health system committed to nation-leading research and educating tomorrow's physicians and health care professionals. We serve patients from across the state of Minnesota, the upper Midwest and beyond. True to our values of dignity, integrity, service and compassion, our employees provide exceptional care to each patient, every day. Consider being part of our team today.

Days of Work:

Wk 1= M, F, Sa, Su

Wk 2= W, Th

Hours: 4p-12:30a

Responsibilities/Job Description

This position is responsible for completing the financial clearance process within Patient Access and creating the first impression of Fairview's services to patients and families and other external customers. The Patient Access Services (PAS) Representative must be able to articulate information in a manner that patients, guarantors and family members understand and so they know what to expect and have an understanding of their financial responsibilities. The PAS Representative will be responsible for completing the pre-registration, registration, insurance verification, benefits verification, certification, referral management, co-pay collections and medical necessity check - - as well as interviewing patients and guarantors to obtain information to screen for financial counseling, verifying eligibility and corresponding benefit levels, coordinating referrals and obtaining treatment authorizations. The PAS representative will also work with medical staff, nursing, ancillary departments, insurance payors and other external sources to assist families in obtaining healthcare and financial services.


Minimum Qualifications: 1 to 2 years customer service experience in a healthcare or related setting with excellent communication skills and good computer skills.

Preferred Qualifications: 1 year of admitting experience and/or health insurance experience. Experience with automated patient account system and basic knowledge of word processing, spreadsheet applications and Internet.

External applicants will only qualify for a Level I position and the Career Ladder process will be explained if there is an interview.

Need help finding the right job?

We can recommend jobs specifically for you!

Fairview Health Services ( is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Job Locations US-MN-Burnsville

Requisition Post Information* : Posted Date 6 days ago (9/16/2020 7:02 AM)

Requisition ID 2020-61564

Profession Non-Clinical Support Staff

Speciality Administrative/Clerical/Customer Service

Location Fairview Ridges Hospital

Shift evening

Hours per 2 weeks 48

Department Registration