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OHIO TRANSMISSION CORPORATION Inside Sales Representative in Burnsville, Minnesota

Position: Inside Sales Representative Location: Burnsville, MN Job Id: 1112 # of Openings: 1 OTC is one of the largest industrial distributors and service providers in the United States. We employ a team of experts that prides itself on serving itself on offering technical solutions across a wide variety of industries: automotive, aerospace, energy, medical food and beverage, chemical processing, pulp and paper, steel, and utilities, amongst others. Our customers include many well-known companies such as: Toyota, Dupont, Dow, BP, GE, Pitney Bowes, Honeywell, Delph, Ford, Timken, Bayer and Dephi, amongst others. Our broad product portfolio includes industrial automation, electrical, fluid power, mechanical power transmissions, air compression, pumping systems, industrial finishes and fluid handling. We employ over 1100 employees across more than 42 locations in more than 32 states. Our size and strength gives us the resources to drive continuous improvement and provide the best solutions of our clients. Our greatest strength is in the local decision-making of our people who have the flexibility to respond quickly to our clients needs; putting local decision making in the employee's hands. We began in 1963 as a small Columbus, Ohio-based industrial distributor of mechanical power transmission equipment and pumps. From the very beginning, our company leaders stressed the importance of hiring and developing great people, treating them right and coupling their talents with a wide range of products from top vendors to provide customers with the best quality products and technical application expertise and services at the lowest possible costs. We have always believed that professional management and state-of-the-art operating and logistics systems are important to the success of the people we work with. While our product lines have expanded significantly over the years, our commitment to integrity and fairness in all transactions with customers, suppliers and associates has remained constant and allowed us to grow rapidly. Join the winning team at OTC and watch your career grow! Position responsibilities include but are not limited to: Primary contact for customers assuring superior customer service levels are met and exceeded. Including timely processing and communication of all inquiries, orders, complaints, returns and corrections. Extensive knowledge of account requirements and special situations; the ability to get results for customers. Adjust and follow through on customer inquiries and complaints including order entry, returns, inventory ramifications, etc... Handle exceptions, substitutions, allocations and other special problems Gain specialized technical knowledge about our products and applications. Present and maintain knowledge of all aspects and options available within GUI and apply it accordingly to each opportunity Maintain knowledge of and utilize vendor portals Gather and provide information to sales and management team Work cooperatively with other associates; be a Team player. Offer assistance when requested/required. EDUCATION and/or EXPERIENCE Associate Degree or equivalent from two-year College or technical school; or two (2) years related experience. Experience and knowledge of pump, rotating equipment and/or va