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Good Shepherd Services Receptionist in Brooklyn, New York

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!

NOTE: As a NYC contracted agency all positions at Good Shepherd Services fall under the NYC vaccine/testing mandate. All employees, volunteers and interns must show proof of vaccination or submit to weekly COVID-19 testing.

If working in a NYC DOE partner program, proof of vaccination is mandatory.

The front desk person will helps create a welcoming culture by greeting guests professionally and warmly. The front desk person will also support the smooth running of the facility by providing administrative support to the Center.

Reports To: DIRECTOR, South Brooklyn HS

Location: 173 Conover, Brooklyn, NY

Hours: Monday - Friday 9:00am - 5:00pm

Major Duties:

  • Create a welcoming environment for youth, families, staff and visitors alike.

  • Greet and announce participants and guests upon arrival and direct them to the appropriate program or service.

  • Maintain electronic and/or paper sign-in process.

  • Answer and direct all incoming calls to appropriate staff.

  • Assist in the registration of program participants.

  • Provide clerical support to center Directors including data entry, class registration, updating documents, etc.

  • Assist as needed during special program and agency events including outreach, mailings, etc.

  • Manage center calendar

  • Perform other duties as assigned.


  • High School Diploma or GED and minimum 1-year office experience required.

  • Bilingual (English/Spanish) preferred.

  • Must have the ability to interact in a positive and courteous manner with families, GSS

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

ID: 2021-4308