The New York Foundling Residence Manager-Bronx Park East (Bronx|35Hrs/Wk.-Day Shift in Bronx, New York
Bronx, NY, USA
- Communication Residence Manager will maintain positive communications. He/she will be an effective communicator who will be able to provide person-directed supports and constructive feedback to regarding overall program expectations. Standards and expectations:
Speak and treat all people in a respectful manner
Create and encourage an open communication system
Develop clear and concise written and verbal communications including; but not limited to CDR (Corrective Discipline Reports), professional emails, supervisions, family contacts and etc.
Meet respective deadlines
Foster appropriate communications and respond in a timely manner
Conduct, attend and participate in regular supervisory sessions to share information about people supported and programs
Work with the clinical team, family members, day programs, community members and establishments to ensure that the programs and services we provide to people supported are person-directed and meaningful.
Respond to all communication in a timely manner to ensure compliance with deadlines
Utilize CQL/POM’s to identify best outcomes for people supported
Participate in the development of Individual’s life plans utilizing “I AM” assessment
He/she must be able to educate DSPs on appropriate communications and relationships, within the house and the community 2. Budget/Finance Residence Manager will ensure fiscal responsibility. They are responsible for ensuring their program operates within budgetary guidelines. Standards and expectations:
Review variance reports monthly
Prepare, balance and submit petty cash routinely
Track finances for people supported including burial, savings and in-house accounts; prepare financial ledger reports for monthly/quarterly review
Track and maintain SNAP ledger
Be aware of overall program spending including DSP salaries and overtime
Prepare completely all Reqlogic submittals
Track and complete benefits e.g., SSI, Medicaid and SNAP recertification JOB DESCRIPTION – Residence Manager
The job description provides a consistent frame of reference for performance requirements and expectations for both the employee and the supervisor. 2
Responsible for all aspects of the program operating budget 3. Administrative The Residence Manager has the responsibility to manage all aspects of the residence. Standards and expectations:
Complete, monitor and review all documentation in accordance with Foundling, Federal and State policies and procedures
Oversee the completion of all documentation by DSPs and other related staff, e.g., Residential Habilitation Specialist, Nursing, Facilities, Behavior Intervention Specialist, Dietary
Ensure documentation is completed within the expected timeline
Display proficiency in Evolv utilizing all reports to accurately manage all service documentation
Complete and ensure accuracy of all required documentations e.g. Audit Book, incident reports and investigations, people supported case records, behavior logs, service entries, MARs, fire drill forms, emergency preparedness drills and safety checklist
Track and report occurrences, falls and other incidents
Read and share information in communication books
Conduct monthly DSP meetings for training and informational purposes; conduct formal supervision sessions with all DSPs at least monthly; informally when needed
Ensure staff training compliance through the Learning Management System (LMS)
Assign work responsibilities to DSPs and fill in when necessary
Conduct announced and unannounced visits on all shifts
Encourage and facilitate self-advocacy for all people supported
Responsible to fill any person supported vacancy
Ensure the physical plant is free of risk inside and out; report issues for repair or redesign as needed
Ensure all required documentation is complete
Ensure vehicle documentation and maintenance are up to date
Coordinate and participate in nursing meeting
Order medications when necessary; check MAR for accuracy and errors; provide medical consult sheets when needed
In conjunction with the nurse, track, report on and ensure medical appointments are complete.
Ensure the best outcomes for the people supported and the program as well as ensuring compliance with regulations
Interview and hire DSP’s that will fit into the positive culture of the program 4. Leadership
Provide and ensure a positive environment for continued growth for people supported and DSPs; ensure adequate and consistent staffing
Act as a leader and a person of influence for the people supported, the clinical team and DSPs to form a cohesive and supportive environment for growth and independence
Facilitate and attend all meetings and trainings to ensure that people supported needs are acknowledged and responded to in a timely manner
Set the example of professionalism, values, accountability and excellence for people supported, colleagues and DSPs
Lead, promote and encourage circles of support and person directed planning through agency initiatives, strategic planning, mission and vision 5. Professionalism 3
Set a positive tone for the house. He/she must build positive, professional relationships with the people supported and their families, the DSPs, clinical team members, Day Program, administrators, community members and establishments
Seek creative ways to enrich the lives of people supported based on their wants, wishes and needs
Attend trainings and workshops
Encourage and provide opportunities for DSP’s to attend trainings
The Residence Manager will ensure that all DSPs are regularly trained on all pertinent information pertaining to completing their jobs successfully
Observe DSPs interacting with people supported in all settings (meals, bathing, recreation & community) and coach/mentor for positive results
Provide constructive and educational feedback to DSPs in order to improve and sustain the positive culture of the people supported
Residence Managers are expected to attend and communicate information gained in all trainings offered within and outside of The Foundling
Working in conjunction with the nurse, the Residence Manager will be expected to have complete knowledge and understanding of each individual’s medical background and current issues
Coordinate each individual’s medical needs and advocate in the best interest of the individual in medical situations and work with the RN when overseeing and coordinating medical care for all people supported. He/she will train DSP’s on the appropriate ways to handle and address medical situations
Implement, train and require DSPs use of EVOLV and other electronic health record
Supervise and train DSPs in person centered planning *Other duties as assigned an as necessary to support program goals. All Residence Managers must have a Bachelor’s degree in psychology, social work, management, or other related field is preferred.
Three (3) years of experience working with individuals with developmental disabilities and familiarity with OPWDD regulations required.
One (1) years of supervisory experience required.
Computer literacy, including working knowledge of Microsoft Office Suite (Word, Excel and PowerPoint).
Certification or willingness to obtain certification as an instructor in positive behavior approaches, strategies and/or supports and physical intervention techniques training in accordance with the OPWDD and other approved curricula applicable to the needs of the individuals served.
Certification or willingness to obtain and maintain Strategies for Crisis Intervention and Prevention (SCIP-R) and Cardio Pulmonary Resuscitation (CPR) certification.
Posted: January 27, 2021