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People's United Bank Sr. Sales Associate in BRIDGEPORT, Connecticut

Job Description:

THE HOURS FOR THIS POSITION ARE:

(Mon, Wed – Fri 9am – 5pm, Sat 8am – 4pm)

This position is responsible for establishing new customer contacts and building on existing relationships by providing consultative sales direction on all of the organization’s products and services, adhering to service and sales standards.

II. Principal Responsibilities

Identifies customer needs by providing complete and accurate information, making referrals, direct sales, cross-selling and up-selling opportunities.

Logs on to Sales ACD line to originate new business, open deposit accounts and accept loan applications for new and existing customers.

Responds to customers through a variety of delivery channels including telephone, internet and e mail.

Utilizes inbound call center technology, systems, supporting marketing and promotional campaigns to meet individual sales goals.

Develops and maintains working knowledge of internal policies, procedures, products, services and sales techniques.

Job Requirements:

High School diploma or equivalency required.

0-2 years relevant experience.

IV. Additional Job Requirements:

Certification/License: Registration with NMLS

Familiarity with bank products and services

State of CT Life Insurance License a Plus

Behavioral/Technical Skills:

Ability to develop and maintain working knowledge of products, services, internal policies, procedures and sales techniques.

Effective written and verbal skills are necessary to provide courteous and professional customer service. Ability to listen to identify customer needs and sell appropriate products and services.

Organizational skills and attention to detail are necessary to perform tasks efficiently and accurately.

Proficiency in basic PC skills. The ability to learn word processing, spreadsheets, internet and industry standard applications.

Ability to work with a team.

Posting Title:

Inbound Call Center Sr. Sales Associate

Location:

BRIDGEPORT-850 MAIN ST

Employment Type:

Full Time

Address 1:

850 MAIN STREET

Auto req ID:

15166BR

City:

BRIDGEPORT

Zip Code:

06604

State:

CT

15166BR

People's United Bank and its subsidiaries are equal opportunity and affirmative action employers EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status or any other legally protected status.

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