CCSWW Assistant Property Manager in Bremerton, Washington
Catholic Housing Services believes everyone deserves the right to a safe, affordable place to call home. Inspired by this vision, CHS develops, owns and manages affordable housing programs for low-income families and individuals; currently including 2,100 units of housing in 50 different buildings across Western Washington. We provide supportive services for people who have experienced homelessness, low income seniors, farm worker families, and those who have special physical and mental needs.
Following best practices in serving individuals with chronic histories of homelessness, CHS has developed several Permanent Supportive Housing Communities (PSH) that follow a Housing First, Harm Reduction based model of services. As CHS has continued to grow and expand, we have identified a need for leadership and vision for this expanding group of properties in King County.
This is a 53 unit property primarily studio units that utilizes the harm reduction model for single adults in a high rise building centrally located in downtown Bremerton. Referrals are received through coordinated entry. Project based vouchers are provided through the Bremerton Housing Authority. The property will need to operate within a blending of multiple funders including Tax Credits, Commerce, county and HUD.
Under supervision of the Property Manager, the Assistant Property Manager is responsible for assisting management with the day-to-day business and administrative operations of this building. The primary role of this team member is to support supervisors and co-workers with day to day business tasks with leasing units, completing compliance eligibility packets, managing accounts receivables and payables. This team member will also act as a liaison between staff, tenants and community resources.
To effectively house our residents, property management staff and supportive services staff strive to cooperate and work in tandem. Services and property management staff share common goals: the health and wellbeing of residents and the sustainability of the property. Support for our residents is the overarching goal that CHS strives to achieve, and each of our employees, no matter their role is an active participant in striving for that. The person in this position will work closely to collaborate and communicate on a regular and frequent basis with all aspects of management and services.
MAJOR DUTIES AND RESPONSIBILITIES:
Promote and foster good relations between all staff members including services.
Support Regional/Area Directors and Property Manager in special projects and tasks as needed
Participate in a constructive manner during staff meetings and all other forms of correspondence; complete regular meeting minutes to share with staff and services.
Assist with other staff members’ duties when they are out; cross-train with other positions
Contribute to and support a positive, team-oriented work environment and attitude
Assist managers to identify and monitor residents who may need assistance with housing stability
Assist residents in making applications for resources related to employment, health, housing, etc.
Develop ongoing relationships with community resources; attend regular Community Resource Network and other community-based meetings and report back to team
Facilitate community by coordinating potlucks, coffee hours, publish quarterly newsletter and maintain resource/information boards, etc. in collaboration with services.
Maintain regular, scheduled office hours as needed
Show units, assist with application process, provide orientation to new tenants
Field applicant inquiries from the public and effectively communicate application procedures and eligibility requirements to prospective tenants
Provide excellent customer service by responding in a confidential, respectful and timely manner to residents’ (and prospective residents) concerns, complaints and inquiries
Assist with both Accounts Payable and Accounts Receivable processes
Maintain an accurate, organized filing system; assist with basic office duties
Assist in the preparation of compliance reports, inspections and special projects as needed
ADDITIONAL ADMINISTRATIVE DUTIES:
Collect rent and payments
Enter and maintain data in the property management software Boston Post
Complete and verify tax credit certifications at move-in and annual re-certifications
Coordinate certifications and reports with the compliance specialists
Issue notices and letters as directed by the Property Manager
Follow Fair Housing Guidelines and Landlord Tenant law
Observe/follow guidelines on confidentiality rights of residents and respect their privacy
Maintain cooperative relationships with businesses in surrounding neighborhood
Contribute to the mission of Catholic Community Services and Catholic Housing Services
Attend all required meetings and trainings and larger community meetings as needed
Perform other job-related duties as assigned. This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and potentially infectious material and chemicals, dust, noise and odors. Working conditions include frequent interruptions, moving between the four buildings, sharing workspace with colleagues, working alone, working long hours during peak periods, extensive computer use, and interactions with individuals who are angry and/or dealing with mental health and substance abuse issues.
This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and potentially infectious material and chemicals, dust, noise and odors. Working conditions include frequent interruptions, moving between the four buildings, sharing workspace with colleagues, working alone, working long hours during peak periods, extensive computer use, and interactions with individuals who are angry and/or dealing with mental health and substance abuse issues.
Ability to listen and communicate effectively to a diverse group of people in the spirit of compassion
Ability to prioritize multiple tasks, be detail-oriented and flexible; be able to apply sound judgment in order to make independent decisions as well as work as a team player
Some bookkeeping experience.
Strong organizational skills and demonstrated ability to complete necessary documentation, follow guidelines and instructions
Proficiency with computers and ability to learn property management software
Able to demonstrate commitment to the mission, goals and values of CCS/CHS
Criminal history background checks are required prior to employment
PREFERRED QUALIFICATIONS: (Qualifications which are desired in applicants; however, applications without these qualifications will not necessarily be excluded from consideration if they possess minimum qualifications.)
Experience working in the non-profit sector serving vulnerable populations
Familiarity with government funded housing compliance guidelines.
Experience in low-income subsidized housing or property management.
Working knowledge of Landlord/Tenant Act.
Experience with the tax credit program.
Experience with Boston Post property management software
Bilingual in Spanish and English
External Company Name: CCSWW
External Company URL: http://www.ccsww.org
Street: 285 5th St.