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Kyndryl, Inc. Commercial Contract Manager with Portuguese in Bratislava, Slovakia

Your Role and Responsibilities

Quote to Cash (Q2C) is an internal Kyndryl organization that plays a rare and integral role in supporting operations, driving key business decisions, and influencing Kyndryl’s business results. We operate as a value-driven team and a trusted advisor to the business, supporting all business units in all geographic areas.

This role provides contract management support and performs supply and demand transactions across the extended enterprise and supports a collaborative network for processes from opportunity to cash. Activities may include but are not limited to improving contract performance, streamlining, and standardizing processes, implementing reporting processes for specific contracts, interacting with key measurement stakeholders, preparing proposal/quote, contract audit and registration, order, billing, basic contract/agreement preparation, hourly service invoicing, customer master record, and other end-to end transactions. Professionals are responsible for maintaining client relationships by supporting the contract management or fulfillment process, taking ownership of problem resolution, accurately handling requirements, partnering with the stakeholders, and promoting client satisfaction and sales productivity. They also execute defined contract management and fulfillment processes, in line with business controls and meet business objectives.

  • Accounts Receivables - tracking invoice payments, chasing customer late payments, late payment fee management, dispute management

  • Compliance and Business Controls

  • Contract support - Baseline management (complexity based on the contract specific), Deliverables Management, Issue and Risk Management

  • Contract Change Management

  • Billing/Invoicing management based on contract specifics

  • Lead Governance contract meetings with CPE and DPE, Finance

  • advise business counterparts (PE, DPE, CU Leader) on the respective events treatment

  • all contracts’ phases including - T&T, BAU, RFS

  • high probability of managing re-negotiation, extensions, or terminations

  • manage contract registrations & billing in Customer fulfillment tool (CFTs)

The minimum salary for this role starts at 1309 euro monthly gross and depends on relevant experience.

Required Technical and Professional Expertise

  • Portuguese language – ability to read, write and speak

  • Negotiation skills

  • Analytical and logical thinking

  • Accuracy and detail orientation

  • Time management

  • MS Excel – Intermediate

  • High level of Communication skills

  • Enthusiastic and proactive approach

Preferred Technical and Professional Experience

  • Fluency in business English

Required Education Bachelor's Degree

Preferred Education Master's Degree

Country/Region Slovakia


City / Township / Village Bratislava

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category Supply Chain

Role ( Job Role ) Fulfillment Professional

Employment Type Full-Time

Contract type Fixed Term - Short Term

Position Type Professional

Travel Required No Travel

Company (Y061) Kyndryl Services Slovensko, spol. s r.o.

Is this role a commissionable/sales incentive based position? No