Change Healthcare Implementation Consultant in Boston, Massachusetts
TitleImplementation ConsultantOverview of Position The Implementation Consultant is responsible for analysis, design, build, test, education, and optimization of clinical workflows to meet customer objectives using the Change Healthcare Workflow Intelligence solution. What will be my duties and responsibilities in this job?
Responsible for setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions.
Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users.
Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.
Provides feedback based on client experiences to product and professional services teams for product and process improvements.
May work directly with clients on-site or provide installation support remotely.
What are the requirements needed for this position?
2+ years of experience with imaging – either IT or clinical
Training experience specifically within software
Experience running MS SQL queries
Excellent analytical and problem-solving skills
Strong understanding of Clinical Environment and Health Care Operations
What other skills/experience would be helpful to have?
Ability to communicate complex ideas in an understandable manner
Strong Presentation and Training abilities to a wide variety of audiences
Demonstrates the confidence in the ability to articulate recommendations to the customer
Strong Customer Service skills
What are the working conditions and physical requirements of this job?
General office demands
How much should I expect to travel?
Average of 25%, with some months heavier.
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
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Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.