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Cengage Learning Director, Technical Product Management ELT in Boston, Massachusetts

Dare to reinvent the future of education

At Cengage, we're harnessing the power of tech to create a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you'll feel challenged and encouraged to do breakthrough work. With the support of our united team, there's no limit to what you can imagine, build and set in motion!

Are we right for you?

We bring our "A" game, unique talents and point of view to the table every day. We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, everything we do, we do for the learner.

Technology is changing the way we connect, communicate and learn. For over a century, we've tackled challenges head-on to advance education and better serve our learners. We're always on the lookout for trailblazers who have passion for doing breakthrough work. So, freethinkers, innovators, status quo haters, challengers--call them whatever you want--we call them our team. If you're curious, inventive, and ready to take risks as we reshape education through technology, you can be one of us!

What you'll do here:

As a Director of Product Management, you will pioneer products that transform the way people learn.

Essential Responsibilities/Duties:

  • Lead customer research to define key customer needs around a holistic ELT digital experience, including critical digital use cases for administrators, instructors and students.

  • Understand the competitive landscape, including target customers, digital offerings, value proposition, pricing, strengths and weaknesses.

  • Identify and prioritize solutions to address holistic customer needs.

  • Define features, and strategic positioning of each feature, required to deliver prioritized solutions that meet customer needs and align with overall value proposition.

  • Determine whether features can support and extend existing Cengage technology to maximize enterprise value, and what level of ELT-specific development is required.

  • Partner with UX to develop, test and finalize holistic digital experiences (including integration of content and technology into a seamless user experience).

  • Build multiple sets of detailed roadmaps and requirements for ELT & dependent platform teams, as well as content development teams.

  • Collaborate with ELT Product team to ensure digital content is developed in alignment with value proposition and content requirements.

  • Lead cross-functional delivery teams during build phase to ensure effective and timely implementation of solutions.

  • Support go-to-market activities to ensure successful launch of digital solutions.

  • Develop, measure, and achieve KPIs for platform experiences.

Requirements:

Minimum of 13 years of experience in software product management and/or product development

  • 7+ years of experience managing product.

  • A track record of successful product launches.

  • Strong understanding of product and profitability modeling, business case generation and validation of potential product ideas.

  • Experience with high growth or transformative companies, or high-growth software divisions within larger companies is a must.

  • Comfort working closely with software teams and engineers.

  • Proven ability to develop analysis-based strategic plans to penetrate markets and develop successful products.

  • Demonstrated ability to work within a matrix environment.

  • Communication and collaboration skills.

  • Experience with systems design and development from business requirements analysis to day-to-day management.

  • Proficiency with Agile, Continuous Integration/Development, DevOps SDLC models.

  • Experience in management and/or technology consulting highly preferred.

  • BA or equivalent experience, CS or business degree a plus.

Cengage is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. View Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage provides excellent benefits (health, vision and dental, 401(k) , and three weeks vacation to start) and is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

Cengage, an education technology company serving millions of learners in 165 countries and territories, advances the way students learn through quality, digital experiences. We serve the K-12, higher education, professional, library, English language teaching, and workforce training markets worldwide. We believe that through the power and joy of learning, students can enrich their lives and achieve their dreams – no matter their age, experience, abilities, or environment. Our industry-leading products and services make education more accessible and affordable, including Cengage Unlimited, the first-of-its-kind all-access digital subscription service. Visit us at http://www.cengage.com/or find us on LinkedIn (https://www.linkedin.com/company/cengage-learning/mycompany/) , Facebook, or Twitter (https://urldefense.com/v3/__https:/twitter.com/CengageLearning__;!!MXVguWEtGgZw!aJM6MqVIQGDoWSYaJ6CU3EZyn3SnQfIs5kCHxkrWiy4_XmXapqpMK0qgZUq02AuBC1E$) .

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