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State of Massachusetts Data Analyst in Boston, Massachusetts

About the Organization The Executive Office of Technology Services and Security (EOTSS) is the state’s lead office for technology. We provide modern and responsive IT services and productivity tools to more than 40,000 internal customers, including state agencies, business units and employees who provide essential information and services to the citizens of the Commonwealth. About the Role The* Data team is a vital piece of EOTSS. Our mission is to promote the safe and secure use and sharing of data across state agencies to address the Commonwealth’s most pressing public policy and public administration challenges. * * We are looking for a Data Analyst to help us put to best use the Commonwealth’s vast treasure trove of data. As a Data Analyst, you will be tasked with using the state’s data to deliver efficient and effective government services and to help us make smarter, data-driven public policy decisions. Your work will help improve the lives of Massachusetts residents, businesses, and institutions. At the forefront of data analytics and public policy, you will tackle new and meaningful challenges every day. *Responsibilities * Design and develop metrics, analyses, reports, and dashboards to support decision-making and operations across state government; employ a variety of statistical and other software applications, graphics tools, and business intelligence (BI) applications to analyze results, evaluate performance, and project future trends and needs. * Support the design, development, and implementation of data-sharing efforts across Commonwealth offices and agencies; work with team members and outside departments to access data for ongoing projects and other business intelligence needs. * Support the development of public-facing data analytics and reporting. * Research and report on data-management best practices, including in the areas of governance, storage, privacy, and reporting. * Develop and maintain relationships with outside departments and agencies; work with team members to build communities of practice around data use. Required Knowledge, Skills & Capabilities * 2 years of experience in data analysis, reporting, and visualization, using languages and software such as Python, R, SQL, VBA, and business intelligence (BI) tools (Tableau, PowerBI, or other). * Demonstrated interest in public policy or administration; experience in a government setting desirable. * Strong analytics and critical thinking skills; demonstrated ability to organize and synthesize large datasets and to use data to identify patterns and problems and formulate solutions. * Experience with structured and unstructured data formats including csv, txt, json, and xml. * Experience with basic applied statistical techniques. * Ability to produce consistently high-quality output under strict deadlines. * Ability to communicate methods and findings verbally, in writing, and visually to technical and non-technical audiences. * Capable of working both independently, with direction, and as part of a diverse, multi-skilled team. * Capable of advancing multiple projects and priorities simultaneously. * Strong intellectual curiosity; demonstrated drive to master new skills, systems, and subject matter. Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. First consideration will be given to those applicants that apply within the first 14 days. * Please see Preferred Qualifications. *Executive Order #595:As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. Job: Information Systems and Technology* *Organization: Exec Office of Technology Services and Security *Title: *Data Analyst Location: Massachusetts-Boston-1 Ashburton Place Requisition ID: 210007WA

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