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Randstad Customer Service Representative in Boston, Massachusetts

Customer Service Representative

job details:

  • location:Boston, MA

  • salary:$15 per hour

  • date posted:Monday, February 22, 2021

  • experience:Entry Level

  • job type:Temporary

  • reference:AB_3576860

job description

Customer Service Representative

Randstad National Recruiting is now hiring (REMOTE) Customer Service Reps for a Fortune 100 Insurance Company! Please email your resume to loren.mcguire@randstadusa.com for further consideration. An internet speed test is required upon submitting yoru resume, please check your speed now https://www.speedtest.net/

Responsibilities

Research and respond to customer inquiries. Review and update customer records on computerized data base. Resolve problems and refer to responsible parties. Perform due diligence on customer inquiries through oral communication. Minimum of 6 months of Customer Service experience. Superior oral communications skills on the telephone. Good written communication skills. Problem solving ability. Working knowledge of specified computer based applications such as word processing, spreadsheets and data bases.

Skills

  • Customer Service

  • Empathy

  • Basic Software Skills

  • Telephone Etiquette

  • Call Center Support

  • Typing Skills

  • Active Listening

  • Basic Computer Skills

Education

  • High School (required)

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 7 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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