Covr Financial Technologies Senior Implementation Manager in Boise, Idaho
REPORTS TO: President
DEPARTMENT: Project Management Office
FLSA STATUS: Exempt
TRAVEL: Travel will be required 20% of the time
WORK SCHEDULE: M-F, may need to flex according to business needs
LOCATION: Boise, ID preferred, or Hartford, CT. Would consider remote
Covr Technologies is a leading, InsurTech venture capital-backed company, focused on using technology to simplify the buying process for life insurance and related products. As an innovator in a rapidly evolving industry, Covr is a technology-driven company that provides a simpler way for people to protect what matters most. Through partnerships with financial institutions and advisors, Covr's innovative digital platform provides the capability to research, compare and buy life insurance from top providers, fully online and within minutes. Our flexible and cutting-edge work environment which includes work from home and remote work options attracts and retains the best talent. We have a strong culture based on our core values: Client First, Integrity, Innovation, Collaboration, Fun!
We are currently searching for an Senior Implementation Manager (Sr. IM) to join our growing business development operations as we continue to onboard more clientele. This individual will run day to day activities with client implementation of Covr?s suite of products and services for some of Covr's largest new clients. The main focus of the Sr. IM will be managing implementation objectives of Covr?s products and services for client onboardings. They will apply defined project management methodologies for product and service implementations resulting in successful implementations.
ESSENTIAL JOB FUNCTIONS, DUTIES, AND PERFORMANCE RESPONSIBILITIES:
Lead day to day implementation efforts for new Covr Product and Service implementations including Covr Advisor, Covr Consumer, Covr Exchange, and Covr AMS Services
Develop detailed work plans, schedule estimates, resource plans, status reports, and implementation priorities
Coordinate the teams of product, technical, sales, operations, and business contributors to ensure the on time delivery of properly scoped and high quality project requirements
Ensure accurate, timely, and quality implementation tracking, analysis, reporting and communication strategies are utilized using set policies and procedures
Proactively manage client expectation and commitments by partnering with both internal and external project stakeholders
Support the Business Development process with client RFP responses for implementation strategies and represent implementations in prospective client meetings
Serve as lead communicator for overall project status, with regards to issues, risk, and mitigation strategies for clients, and Covr?s internal teams
Provide technical, product, business, analytical and strategic guidance to entire implementation team, attending product and technical meetings to ensure contractual obligations are met and meet regularly with internal team leads on progress and obstacles to implementation
Review deliverables and ensure adherence to quality standards, implementations and team performance measurements
Obtain signoffs on all deliverables from key internal and external project stakeholders, making timely and appropriate decisions to ensure implementations are on track for successful service and go live readiness
Recommend and take necessary action to direct the analysis and solutions of problems, escalating when needed.
Ensure all deliverables meet client requirements and implementation goals
Partner with Account Management to ensure all implementation items are tracked, documented, and completed in agreement with the client?s needs
Required Education and Experience:
Bachelor?s Degree (or Equivalent Experience)
5+ years implementation or large project management experience
Independent contributor with the ability to multitask, work with leaders and ensure client satisfaction
Demonstrated ability to message, position, and present information for maximum customer impact and influence
Experience in influencing internally and externally with soft power, driving cross functional collaboration, and negotiating win - win solutions
Proven ability to ascertain client needs through active listening skills, and consultatively work with clients to achieve business objectives
Effective skills for navigating and driving results across a highly complex, matrix environment
2+ years experience with Financial Institution Partners
2+ years of Life Insurance, Annuity and InsurTech industry experience
Project Management Professional Certification
Project Management Office Leadership Experience
Check out our Employee Reviews on Glassdoor (https://www.glassdoor.com/Reviews/index.htm) and Indeed (https://www.indeed.com/cmp/Covr-Financial-Technologies/reviews) to learn more about our culture!
We offer a competitive benefits package:
Paid Time Off (PTO): 3 weeks to start increasing with years of service
Paid holiday?s ? 10.5 days, including two 4-day weekends!
NEW - Downtown parking subsidy
NEW - Summer Hours Program
Medical, Dental and Vision ? 85% of monthly premium paid by Covr for all full-time employees
HSA employer contribution of up to $800/yr
Adult and child orthodontia
Health Savings Account (HSA) with quarterly company contributions
Short-Term and Long-Term Disability
NEW - Pet insurance for cats and dogs!
401(k) with company match at 3.5%
Company paid Life and AD&D insurance of $25,000 for all full-time employees.
Supplemental Life and AD&D insurance up to 5x?s salary for employee up to $300,000
Supplemental Life and AD& D plans offered for spouse up to $100,00 and dependents up to $10,000
Flexible Spending Accounts (FSAs): medical, dependent, parking and transit
To Submit an Application/Questions:
Internal Applicants: Apply through Covr?s YourSource self-service portal.
External Employees: Submit an external application by going to www.covrtech.com/careers/
Have a question about an open position? Text your question directly to our HR department at (208) 417-8305 (tel:(208) 417-8305) . We check our messages frequently throughout the day and will get back to you as soon as possible.