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IQVIA Operation Specialists 1 - LATAM in Bogota, Colombia

Job Overview

Review, assess and process Safety data and information, across service lines, received from various sources and distribute reports/data onwards to both internal and external third parties following applicable regulations Standard Operating Procedures (SOPs) and internal guidelines under guidance and support of senior operation team members.

Essential Functions

• To Prioritize and complete the assigned trainings on time.

• Process Safety data according to applicable regulations, guidelines, Standard Operating procedures (SOPs) and project requirements.

• To perform Pharmacovigilance activities per project requirement including but not limited to, collecting and tracking incoming - Adverse Events(AE)/endpoint information

• determining initial/update status of incoming events

• database entry

• coding AE and Products, writing narratives, Literature related activities as per internal/ project timelines.

• Ensure to meet quality standards per project requirements.

• Ensure to meet productivity and delivery standards per project requirements.

• To ensure compliance to all project related processes and activities.

• Read and acknowledge all necessary IQVIA standard operating procedures (SOPs) and customer SOPs as required. Ensure all required training is executed in a timely fashion and documented. Work towards ensuring your individual training plan and training transcript are reconcilable.

• Creating, maintaining and tracking cases as applicable to the project plan.

• Identify quality problems, if any, and bring them to the attention of a senior team member.

• To demonstrate problem solving capabilities.

• Liaise with different functional team members, e.g. project management, clinical, data management

• health care professionals e.g. investigators, medical monitors, site coordinators and designees to address project related issues.

• May liaise with client in relation to details on day to day case processing activities.

• To mentor new teams members, if assigned by the Manager.

• Attend project team meetings and provide feedback to operations manager on any challenges/issues or successes.

• Perform other duties as assigned.

• Lead/ Support department Initiatives

• 100% compliance towards all people practices and processes


• Healthcare Bachelor degree

• Advanced English level

• Knowledge of applicable global, regional, local clinical research regulatory requirements.

• Excellent attention to detail and accuracy.

• maintain high quality standards.

• Good working knowledge of Microsoft Office and web-based applications.

• Strong organizational skills and time management skills.

• Strong verbal/written communication skills.

• Self-motivated and flexible.

• Ability to follow instructions/guidelines, utilize initiative and work independently.

• Ability to multi-task, meet strict deadlines, manage competing priorities and changing demands.

• Ability to delegate to less experienced team members.

• Ability to establish and maintain effective communication and working relationships with coworkers, managers and clients.

• Ensure quality of deliverables according to the agreed terms.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at .

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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