CSC Optimum Holdings, LLC Connectivity Product Manager in Bethpage, New York
Connectivity Product Manager
Job ID: 2021-28832
1111 Stewart Ave,
Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. We're not the only ones who have seen it; we've recently been recognized by Forbes as one of America's Best Employers as well as by the Human Rights Campaign, DiversityInc Magazine, and Cablefax for our diversity & inclusion program.
As a member of the Product, Marketing, Media Analytics team, the Product Development Manager is responsible for defining the product experience for a portion of the product roadmap for Altice USA's Connectivity product portfolio. This includes the definition of the product features and customer experience, prioritizing and making trade-offs, working collaboratively with a fast moving cross functional team and ensuring we deliver a usable and valuable product experience to our customers .
To excel in this role, you are able to:
Own the product development lifecycle for your portfolio.
Write business & product requirements, detailed user stories and acceptance criteria
Manage product backlog including prioritization and scope for development sprint and release planning
Prepare product and systems demos to key stakeholders
Support RFP/RFI processes
Work with operational teams to ensure operational readiness for the product, including providing support to the Product Strategy & Marketing team for the go-to-market plan & execution.
Oversee the collection and analysis of feedback from customers and provide the feedback loop to the Product Strategy team and to your roadmap.
Monitor and oversee the measurement of product feature performance
Provide subject matter expertise on your portfolio at a granulary level to the development teams and a higher level to the entire organization.
Manage vendor relationships as needed
Be very detailed oriented but also able to summarize simply and concisely.
Perks of Working for Altice:
Base Salary + Bonus Eligibility
Medical, Dental & Vision Insurance available on your first day!
Paid Vacation and Sick Pay
Discounted TV/Internet/Phone employee product benefit
401(k) with company matched funds, and more
Advanced knowledge of business to consumer broadband and WiFi products and technologies
Minimum of 3 years of product management, customer experience or product development experience
Bachelor's Degree or equivalent experience required, MBA or relevant Master's Degree a plus
Exceptional interpersonal/people skills including verbal and written communications skills, including listening and presentation skills
Strong analytical, problem solving and time management skills
Experience with creating thorough project plans and experience with playbooks and repeatable executional plans
Experience with Excel and other data analysis and manipulation tools as an end user are required. Candidate should be comfortable with understanding and interpreting data.
Demonstrated ability to facilitate communications and projects across cross functional teams
Proven ability to manage multiple projects and initiatives and work cross-functionally and across all levels of the organization
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Requirements of this position include demonstration of either full vaccination status against COVID-19 or company-provided weekly COVID-19 testing.
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace