Oracle Marketing Operations Analyst in Bengaluru, India
Marketing Operations Analyst
Marketing Operations Analyst to provide Marketing Resource Management (MRM) project management and customer support functions – helping to improve operational efficiencies, data consistency/accuracy, and compliance in support of the Marketing organization’s strategic objectives. Candidate will suggest and propose business practice and process improvements when applicable. Develops, communicates, and trains the organization on business practices and processes as needed.
Serve as a liaison with other divisions such as Finance, Development, Shared Services, Accounts Receivable, and Purchasing to ensure accurate and timely transaction processing and. Collect, input, verify, correct, and analyze data to measure key performance metrics. Provide updates to management regarding budgets to actuals, informing them of deviations and opportunities.
Job duties are varied, utilizing independent judgment – many times leading projects, reports, and initiatives. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. Strong relationship management skills desired. Strong written and verbal communication skills to interact with internal application user base and management desired. 5 plus years relevant work experience.
Areas of responsibility include:
Marketing Resource Management support for application user base (>4,000 users globally)
Ongoing data quality management across several areas of MRM – working proactively with Program and Budget owners across the company to identify and correct data inconsistencies
Help maintain current training documentation and author new documentation as MRM progresses through development and enhancement cycles
Help support MRM object creation, mass updates, uploads, etc.
Assist with management and provisioning of MRM user profiles – proactively ensuring alignment with MRM account access and user roles within the company
Create new strategic reports for Marketing teams as needed after consultation and feedback from the business
Maintain LOVs within internal request portal
Manage escalations around procurement, payments, receivables, etc.
Establish and maintain strategic relationships across the many teams that both support, and are supported by Marketing Operations – including Finance, Accounts Payable/Receivable, Development, and Global Marketing
Strong analytical skills with proficiency in Excel
Ability to follow required corporate processes, procedures and policies
Solution-oriented with strong knowledge of corporate culture
Strong communication skills, able to present financial information in a clear and concise manner
2 years of work experience in an operations/finance job role
Knowledge of Oracle marketing and financial systems a plus
Detailed Description and Job Requirements
Provides programs to improve operational efficiency, consistency, and compliance in support of the organization
- s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. Relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 2 plus years relevant work experience.
Job: Business Operations
Job Type: Regular Employee Hire