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Accenture Citrix Virtual Apps and Desktop Administration Cloud Services Operations in Bengaluru, India

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role :Cloud Services Operations

  • Project Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.

  • Management Level :8

  • Work Experience :8-10 years

  • Work location :Bengaluru

  • Must Have Skills :Citrix Virtual Apps and Desktop Administration

  • Good To Have Skills :No Technology Specialization

  • Job Requirements :

  • Key Responsibilities : -Install and configuring Citrix technologies including XenApp, XenDesktop, Provisioning Services, and APPV, and related technology -Basic knowledge of other Citrix products like netscaler, Wanscaler, Adgesite, password manager etc -Manage Active Directory / domain for Citrix related systems -Manage and support Citrix Clusters / HA systems -Manage and support thin client systems like citrix and terminal services -analyze system performance indicators and recommend improvement actions plan

  • Technical Experience : -8 years of experience in Citrix Technologies including XenApp, XenDesktop, Provisioning Services, AppV and related Technologies -Strong technical knowledge in design, deploy and administration -Strong knowledge on packaging and distribution -Strong knowledge on SCCM -Knowledge on Active Directory Design, Build Administration would be added advantage

  • Professional Attributes : - Good verbal and written communication skills to connect with customers at varying levels of the organization

  • Ability to operate independently and make decisions with little direct supervision
  • Flexible to work in 24/7 shift

  • Educational Qualification : 1 Bachelors degree

15 years of full time education

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