USACares Jobs

Job Information

Accenture Analyst-Foreign Language in Bengaluru, India

Skill required: Foreign Language - French

Designation: Management Level - Analyst

Job Location: Bengaluru

Qualifications: BCom/Any Graduation

Years of Experience: 3-5 years

About Accenture Operations

In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model (https://www.accenture.com/in-en/insights/operations/intelligent-operations-2018) -one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com

  

What would you do?

You will be aligned with our Business Process Delivery and help us supervise the day-to-day operational and administrative activities, ensuring all processes are followed/executed and deadlines are met.

You will be a part of Foreign Language team which will help translate documents to clients across industries such as telecom, media, entertainment, banking and insurance. You should be proficient in the foreign language and use translation tools to meet the clients’ needs. You should also have at least a B1/B2 certification from a recognized institution.

The French language team aids in translating process documents, reports and presentations from French to English and vice versa, as required. The team is responsible for processing subcontractor documents, balanced scorecard and predefined reports. The team is also responsible for claiming missing documents from contractors/providers and coordinating with support centers for subcontractor documentation indexing.

What are we looking for?

We are looking for individuals who have the following skillset:

  • Ability to perform under pressure

  • Ability to establish strong client relationship

  • Ability to handle disputes

  • Ability to manage multiple stakeholders

  • Ability to meet deadlines

It would be a value add if you are proficient in:

  • Billing Processing

  • Customer service - Inbound

  • Customer service - Outbound

Roles and Responsibilities

  • In this role, you are required to analyze and solve lower-complexity problems

  • Your day to day interaction is with peers within Accenture before updating supervisors

  • You may have limited exposure with clients and/or Accenture management

  • You will be given moderate level instructions on daily work tasks and detailed instructions on new assignments

  • You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders

  • You will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clients

  • The decisions you make impact your work and may impact the work of others

  • You will be an individual contributor as a part of a team, with a focused scope of work.

Please note this role may require you to work in rotational shifts.

BCom/Any Graduation

DirectEmployers