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Microsoft Corporation Senior Program Manager in Bellevue, Washington

Are you interested in being part of the fastest growing product in the history of Microsoft?

Are you excited about driving new and innovative experiences in Teams voice and voice platform?

Microsoft Teams is changing the way people and organizations work. It’s the hottest new product from Microsoft and is quickly becoming the default tool for business collaboration around the world.

We are hiring for an exceptional Program Manager to dive into advanced voice scenarios for Microsoft Teams and to realize new experiences to our customers. You will work closely with product engineering team, key external partners, marketing and business development to bring to market, business critical voice solutions for customers.

The successful candidate will bring a mix of business and technical depth, has experience delivering solutions through partners and co-engineering efforts and is able to bring solutions to market to meet customer requirements.

Responsibilities

  • Drive Teams Contact Center and voice developer experiences

  • Partner with key third party partners to deliver joint business solutions

  • Engage with customers for feedback and product improvements and drive this with the product teams.

  • Collaborate with internal partner teams to deliver dependencies and APIs needed.

  • Deliver breadth engagements including customer and public events and outreach programs.

Qualifications

  • 5+ years of product management experience with a focus for end user experiences.

  • Track record of driving successful partner engagement and/or co-engineering efforts

  • Prior experience with contact center, attendant console or other high volume scenarios (desired)

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at https://careers.microsoft.com/us/en/accommodationrequest .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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