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Microsoft Corporation Senior Program Manager in Bellevue, Washington

Are you interested in being part of the fastest growing product in the history of Microsoft?

Are you excited about driving new and innovative experiences in Teams voice and voice platform?

Microsoft Teams is changing the way people and organizations work. It’s the hottest new product from Microsoft and is quickly becoming the default tool for business collaboration around the world.

We are hiring for an exceptional Program Manager to drive our partner engagement programs for Microsoft Teams Calling area. You will be working on bringing new partners into the program, work directly with current strategic depth and breadth partners and get the joint solutions to completion. You will drive refining the execution of these programs as we charter into new scenarios and partners. You will also be driving the beta and certification programs for this area.

The successful candidate will bring a mix of business and technical depth, has experience delivering solutions through partners and co-engineering efforts and is able to bring solutions to market to meet customer requirements.

Responsibilities

  • Drive Teams Contact Center, compliance recording, attendant console and other new joint partner solutions.

  • Engage with customers for feedback and product improvements.

  • Continuously improve and mature the process for the partner engagement program.

  • Work with certification testing companies for sign off of the solutions.

  • Deliver public customer content, doc updates, web site updates, support collateral for these solutions.

Qualifications

  • 5+ years of product management experience with a focus for end user experiences.

  • Track record of driving successful partner engagement and/or co-engineering efforts

  • Prior experience with contact center, attendant console or other high volume scenarios (desired)

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at https://careers.microsoft.com/us/en/accommodationrequest .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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