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Microsoft Corporation Principal Program Manager in Bellevue, Washington

What if your job description were simply - “Make tomorrow better”?

That’s the essence of roles within our Microsoft Ads team. Every day, we bring our insatiable curiosity and customer obsession to the table, challenging ourselves and each other, to make tomorrow better for the millions of businesses we empower around the globe. As one of Microsoft’s growth businesses, key monetization pillars, and Customer Solution Areas (CSA), we contribute over $10B annual revenue. Our business has had consistent YoY double digit growth, until the entire advertising industry became one of the earliest to see the impacts of the COVID-19 pandemic. Advertising has also been among the first to recover, and there will be long-lasting effects on how businesses operate. We are already in a highly competitive industry, and these additional macro effects introduce more exciting and urgent challenges to continue empowering these businesses through their recovery, and to win in our battle to accelerate growth in our share of wallet and revenue.

Are you ready for that challenge?

On the Microsoft Advertiser Platform, we build high scale services for our customers, as well as our Field teams across Sales, Support and Marketing that service these customers. Businesses depend on us to onboard to the Microsoft Ad eco-system, manage their ad creatives and budgets, and set up and optimize their marketing campaigns to get the highest return on investment in meeting their marketing goals. We have the triple challenge of accelerating growth of ad creatives from these advertisers, increasing our fair share of wallet of their marketing budgets, and winning fans and advocates among them, by creating love for our product. We also empower our own sellers, as well as our agencies and channel partners, to acquire and nurture their portfolio of clients, proactively offering value that grows this portfolio in ways that meets the clients’ goals and grows our business.

You will shape these products every day, as the CEO for your product portfolio. You will walk in our customers’ shoes – building on engagements with them, you will understand how they are using our product today and what they need from our product tomorrow. You will deeply understand the industry we’re serving, the business we’re in and our competition. You will identify new growth initiatives, craft product vision and the strategy to realize it. You will lead innovation, using data to experiment, learn, and iterate, without fear of failure. You will work across the company with other product groups, as well as across the aisle with other disciplines. We need leaders who can keep the big picture in focus, while being able to dive into the unique engineering challenges we face daily. You will partner with, and inspire, our development team to deliver significant value to our customers and business. Besides working with these technical peers, you will also work well with non-engineering disciplines such as our UX Research/Design/Content, Sales, Support, Marketing, Business Development, Operations, Compliance, Legal and Finance partners – you will leverage and collaborate with them to keep a close pulse on our customers, define best-in-class experiences, evangelize our vision and roadmap externally, take changes to market, and then measure their impact against customer and business goals.

Responsibilities

The pandemic is causing all sizes of businesses to go through long-term transformation through digital acceleration. We are at the crossroads of expanding our demand portfolio beyond traditional search advertising and expanding our advertiser footprint in the Small and Medium Businesses. We need a leader with the creativity to identify new initiatives that will capitalize on these trends and propel new business growth. In this specific position, you will take on the challenge of growing our advertiser base and demand portfolio to fuel revenue growth. You will be driving next generation features that create a love for our products. You will incorporate leading machine learning and optimization techniques to light new experiences that boost advertiser ROI.

As the world of business is ever fast changing, customers are looking at managing all aspects of their business using their mobile devices. This is another area where we can lead with experiences that delight our customers and enable new scenarios on mobile. We need a leader to nurture this area, so that we not only stay on top of competitive offerings but can exceed them.

So, if you are eager to bring your passion and hunger to work every day so that you can empower our customers, and you’re…

  • excited to help Microsoft win fans and advocates in the race of advertising,

  • excited about having your results contribute to billions of dollars in revenue,

  • excited about designing and developing innovative delightful experiences, and truly scalable high-performance services that run in the cloud? What are you waiting for? Reach out and let’s talk!

Qualifications

You are a great candidate if you check off the following boxes:

  • 9+ years of experience in Program or Product Management and proven track record in ideation through release of multiple successful user-facing experiences.

  • Experience working with customers, with ability to deeply understand customer needs and competitive landscape, to achieve the best outcomes for the customer.

  • Thought leadership, along with ability to craft and communicate vision and strategy.

  • Ability to independently anticipate and identify complex problems.

  • Ability to influence product and process transformation across organizational boundaries.

  • Critical thinking & creative problem solving, i.e., not take things at face value and provide thoughtful solutions.

  • Open-mindedness, i.e., growth mindset vs. fixed mindset.

  • Excellent product sense.

  • Passion and skills related to designing user experiences.

  • Data-driven decision making, i.e. understanding the data and using it thoughtfully.

  • Ability to thoughtfully experiment and not be afraid to take risks.

  • Diverse and inclusive strong cross-team collaboration, i.e., not operating in silos, active listening and inviting diverse perspectives, focusing on shared success.

  • Excellent organizational and analytical skills, with strong technical abilities.

  • Excellent written and oral communication skills.

  • Self-motivated with a demonstrated ability to work in a highly fast-paced environment.

  • Evangelize and generate excitement around work.

  • BS/MS in Computer Science or related field or equivalent in Business Administration.

Preferred Qualifications:

Experience in product management in an online ecommerce environment

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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