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Public Storage District Manager in Bellevue, Washington

Lead an Engaged Team:

  • Recruit, motivate and retain a dedicated team of customer facing customer front line employees

  • Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:

  • Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.

  • Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.

  • Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service:

  • Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management

  • Address customer inquiries and concerns promptly in a professional manner

  • Grow and Maintain a Robust Business

  • Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.

  • Communicate effectively with customers, colleagues and team-members.

BENEFITS:

  • $122,000 annual total compensation award opportunity including base, bonus (paid quarterly), restricted stock units and stock dividends.

o $20,000 potential performance-based bonus in your second year

o Participation in company stock program that includes dividends paid quarterly

  • Internal promotional and career opportunities throughout the United States.

  • Extensive training and coaching plans – we want you to succeed!

  • Comprehensive group healthcare programs.

  • 401(k) with generous employer match.

  • Paid time off.

  • Monday thru Friday work schedule.

Qualifications & Expectations

  • Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry.

  • Proven track record of top tier performance.

  • Experience managing operational audits and payroll budgets.

  • Exceptional communication and time management skills.

  • Proficient in MS Office (Excel, Word, PowerPoint and Outlook).

  • Passion for sales and customer service excellence.

  • Bachelor's Degree preferred.

  • Weekend availability by telephone.

  • 5 work Saturday’s per year required during peak season.

  • All your information will be kept confidential according to EEO guidelines.

  • The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.

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