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IHG Reservation Manager 预订部经理 in Beijing, China

Reservation Manager 预订部经理

Hotel Brand: Regent Hotels & Resorts

Location: Mainland China, Beijing, Beijing

Job number: HOTEL46942


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About Us

  • Monitor the daily operations of the Reservations department and ensure the efficient handling of data, bookings and client feedback;

  • Control rooms inventory including allocation and reservations to maximize yield;

  • Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments;

  • Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting;

  • Monitor front office tracking of guest history data;

  • Create and maintain allotments;

  • Ensure accuracy of guest history and client profiles in the database;

  • Ensure rates are accurately loaded and maintained in Curtis-C reservation system;

  • Collate, maintain and distribute relevant information and data obtained from both existing sources (consultants, economic forecasters) and external sources;

  • Manage Hotel Bank and GDS close out/opening-up dates, if applicable in connection with the Revenue Manager;

  • Submit end of month sales report;

  • Prepare weekly sales strategy reports;

  • Conduct market research and analysis;

  • Report on competitor activity;

  • Participate in the preparation of strategic plans.