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Delaware North Front Desk Clerk, Peaks of Otter $100 Monthly Bonus in Bedford, Virginia

The Opportunity

Delaware North Parks and Resorts is looking for friendly, outgoing, and customer-service focused Front Desk Clerks to join our team at Peaks of Otter in Bedford, Virginia.

We are seeking candidates with a passion for guest service that enjoy working in a fast-paced environment. Associates receive a free employee meal during each shift.

Front Desk Clerks at Peaks of Otter Lodge starts at $11/hour!

$100 bonus paid at the end of the season for each month worked

Responsibilities

  • Provide excellent customer service.

  • Greet and register guests via a centralized registration system.

  • Coordinate with housekeeping department as needed.

  • Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.

  • Resolve small issues as they arrive for guest.

  • Check and balance the daily figures, post room and tax charges on guest accounts.

  • Deliver items to guests as needed.

  • Perform other duties as assigned.

Qualifications

  • Good interpersonal communication skills in person and by phone.

  • Must be able to multitask, function in a professional manner under pressure from guests and supervisors.

Physical Requirements

  • Stand and walk for extended periods of time.

  • Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift.

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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