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Veterans Affairs, Veterans Health Administration Social Worker (Service Chief) in Bedford, Massachusetts


The Chief of Social Work Service is responsible for defining the mission and vision of Social Work service, developing the scope of practice for all staff in Social Work Service, and designing a plan of care and assuring implementation of qualify improvement measures. The incumbent is responsible for developing, planning, clarifying, administering, and managing Social Work Service for all areas of the Medical Center.


ensures the delivery of Social Work services on a routine and emergent basis, including non-administrative hours; ensures that essential Clinical Social Work functions are provided, to include pre-admission planning and admission; discharge planning and coordination; coordination of community-based services; and crisis intervention services; drafts service level policies to provide staff accurate, current procedural information, instructions, guidelines and resources; completes resource request packets for Resource Board review; tracks required licensure and/or certification for all Social Workers, including continuing education requirements, license renewal , and other requirements that Social Workers must meet; ensures that social work graduate interns receive education and training consistent with requirements of the affiliated schools of social work; provides supervision for all staff within Social Work Service Line; develops position descriptions or functional statements, performance standards, competency assessments, and completes performance appraisals; plans or participates in planning for Social Work coverage in all program areas, including after hours coverage; ensures compliance with Joint Commission, CARF, and Long Term Care Institute standards as applicable to social work service and programs; develops and implements social work practice guidelines to streamline operations; and, provides leadership in identifying and addressing ethical issues that impact clients and staff. Work Schedule: Monday-Friday; 7:30am-4:00pm

Financial Disclosure Report: Not required


Conditions of Employment


Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations:

Social Worker (Service Chief), GS-14 Experience/Education. One year of experience equivalent to the GS-13 grade level. The chief social work service must evidence possession of supervisory and management skills. Experience must demonstrate possession of advanced practice skills in administration, demonstrating progressively more professional competency skills and judgment. May have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. The chief social worker must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: 1. Skill in providing the full range of supervisory duties across multiple service divisions/sections, which would include responsibility for assignment of work to be performed, performance evaluation, selection of staff, and recommendations of awards, advancements, and when appropriate, disciplinary actions. 2. Skill in applying legal, ethical, and professional standards to social work practice. 3. Skill in developing, maintaining, and managing social work services in multiple divisions/sections. 4. Ability to ensure compliance with social work practice, policy, and accreditation standards across the continuum of health care. 5. Skill in providing consultation to facility leadership, managers, and other staff on social work qualification standards, practice, competency, productivity, and continuing education requirements 6. Skill in administrative oversight to ensure compliance with social work licensure requirements. Assignment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At the GS-14 grade level, size, scope, significance and impact are greater than the GS-13 grade level. The chief social worker responsibility includes management of large, complex, social work services within the organization. The chief social worker is the highest level professional position at the facility with responsibility for the professional practice of all facility social workers and provision of social work services. The chief social worker provides supervision to social work service, with multiple sections or programs across the health care delivery system as well as an assistant chief and supervisors. Social work service includes staff members of different grades, as well as multiple disciplines, various treatment sites and at locations close to and distant from the medical center. The chief social worker has full responsibility for managing and supervising all aspects of social work service operations including clinical practice, program management, education, human resource management and supervision of the service References: VA Handbook 5005/120, Part II, Appendix G39 Physical Requirements: Traveling throughout the Medical Center and community is required, as is performing activities involving sitting, walking, and standing, bending and carrying such items as books, papers, and files. In carrying out responsibilities, it may be necessary for the incumbent to travel into the community where he/she conducts interviews with the veterans, their families, representatives of community health and welfare agencies and law enforcement agencies. The incumbent must possess current driver's license and drive a government vehicle carrying out professional duties when deemed necessary.


IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional Information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. If you are unable to apply online view the following link for information regarding an Alternate Application.