Cisco Business Operations Analyst in Bangalore, India
Business Operations Analyst
Collaboration Technology Group
Who You'll Work With
Cisco's Collaboration Technology Group (CTG) is on a mission to improve the world's experiences by helping the world's leading global brands better engage each other and serve their customers. CTG is a world leader and provider of Collaboration systems and software. Central Business Operations is a new branch of CTG. We are a rapidly growing business unit who recently formed a new Business Operations team that has been asked to centralize their practices across Collaboration Technology Group (CTG).
What You'll Do
As a Business Analyst, you will be responsible for the end-to-end management of processes surrounding the commitment of funds within Cisco. You’ll need to understand the policies within Cisco which instruct and require certain aspects of the funding request to be fulfilled and execute to those policies. You will also be responsible for entering each funding request, following them through the approval process, and helping to answer any questions or modify the entry as required. This general approach to managing the commitment of funds extends to our cross-charge functions, as well as our accrual processes. With this responsibility, you will be working intimately with our Business Units across CTG and with our partner organizations such as Finance, and Procurement - GSM and GPS & Security Compliance orgs.
Who You Are
We are looking for someone who is currently employed at Cisco and understands the purchasing systems and policies necessary to fulfill purchasing commitments with ease. Someone who makes perfect sense out of every field in SmartBuy, iProcurement, FinABC, GPE, Fieldglass, and other purchasing and cross charge systems. You have been doing this for years, and desire to begin working more closely with the business units.
We need you if you have a strong interest and experience in business operational practices and can assist in executing processes in a uniform fashion across CTG. The processes and systems you will be maintaining will report and analyze intelligence metrics that will set, monitor, and drive improved financial results across CTG. It is imperative that the information we enter and the contracts we submit for funding approval be aligned to policy. It’s our job to create efficiencies through quality work products. You will be responsible for reviewing, learning, maintaining, implementing, and improving systems and processes that help the organization scale and run more efficiently. You are a self-starter; able to create a look forward and clear potential issues before they become roadblocks.You have a solid work ethic, and are ok with working global work hours, as many of your day-to-day customers will be based internationally.
You will be responsible for overseeing and executing all Purchase Order (PO) and Sales Order (SO) Commitments
Cisco experience is preferred
You will be responsible for supporting finance in our accrual processes
End to end ownership of Fieldglass & GPE
Manage mid quarter adjustments to manage service contracts
Work with stakeholders on pending budgets to ensure approved funds are consumed.
Assist requesters in buying process
Assist in onboarding new suppliers
Highlight cost or process optimization opportunities to Operations Managers
You will review each contract before submitting it for approval to ensure it has the necessary attributes to be approved by our Finance teams.
You will work across businesses to execute all Cross Charges for the BU
Understand and execute precisely to GPS / GSM / Finance Policies
You can handle multiple work-streams simultaneously to meet objectives and key deadlines
You are a motivated self-starter who is highly results driven, takes enormous pride in your work and demonstrates a high degree of enthusiasm for excellence and professionalism
You will actively teach, mentor and coach fellow colleagues throughout Cisco and develop help and support collateral as needed
Must be able to communicate and work effectively across varied time zones, diverse cultures, 3rd party relationships, and the varied functions and groups across Cisco
You will work to continuously improve our business operations practices and processes
You will program manage a variety of business processes with an eye on priorities
Education: BA Business
8+ years of Business Support (Finance, Operations)
4+ Cisco years of Operations / Finance contributing to end-to-end PO cycle management experience
Proficient in SmartBuy, iProcurement, Fieldglass, FinABC, GPE, CCW
Basic knowledge on Opex, Capex and COGS categories.
Understands both Finance & Procurement Policies relating to the commitment of Cisco Funds.
Excellent written and verbal communication, ability to communicate with influence and action at every level. Strong interpersonal skills.
Demonstrated leadership skills and experience working with cross-functional teams to align thinking and ensure effective decision-making & communicate
Understanding of Business Operations practices such as budgeting, procurement, hiring, onboarding, contracts, and negotiations.
Good experience both building and presenting complex spreadsheets used for data analysis and comparative analysis
Fun, highly energetic personality; great team player that works well in collaborative situations
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.