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Zones LLC Solutions Architect, Principal in Baltimore, Maryland

Solutions Architect, Principal

Professional Services
Baltimore, Maryland



Position OverviewThis role will work from home during Coronavirus.

The Principle Solution Architect needs to be able to clearly articulate the solution environment portfolio as it relates to his/her areas of expertise and benefits to a diverse audience with the technical ability to demonstrate, design, provision, and administer successful proof of concepts and production environments for customers.

The Principle Solution Architect is a pre-sales resource who leads the consultative discovery of the client’s business goals, objectives, and challenges and translates them into effective infrastructure solutions. The Principle Solution Architects ability to achieve sales and profit goals will transpire through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up. The Principle Solution Architect plays a leadership role by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications.

This is a remote position - we prefer this person to be based in Baltimore, MD or surrounding areas. The capability to occasionally meet or work onsite may be requested.

Key Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As a Principle Solution Architect will lead and execute hybrid cloud relevant solution environment portfolio from technical perspective to ensure alignment and support of overall go-to-market strategies:

  • Principle Solution Architect will work very closely with Customer LOBs to build the customer requirements, roadmap and any strategic initiatives.

  • Technologies experience, Cloud solution based on Azure, Google, Oracle, Datacenter technologies, Disaster recovery solutions and security solutions.

  • Enable Solution Architects with repeatable processes and portfolio for technical pre-sales activities (demos, workshops, etc.) and architecting solutions

  • Assess customer pain points and market demand to help define compelling services and extend solution offerings

  • Work with Cloud Center of Excellence Director to measure and deliver on solution profitability expectations

  • Identify strategic and tactical technical partnerships and key players necessary to achieve and sustain thought leadership within the solutions environment portfolio

  • Understand competitors’ capabilities and be able to articulate those capabilities pertaining to tools, automation, services, pricing and solutions.

Achieve professional services margin objectives by ensuring the following:

  • Identify, evaluate, manage, and execute on strategic enterprise customer opportunities

  • Drive SOW’s for cloud relevant solutions environments with the software and cloud teams focusing on the Enterprise segment

  • Ensure awareness and execution within technical organization of partner margin-enhancing programs as it relates to cloud solutions

  • Serve as initial escalation point for technology related pre-sales issues relating to cloud relevant solution environment portfolio

  • Partner with software and cloud sales team to proactively develop plans for professional services with strategic accounts as it relates to cloud solutions

We are seeking candidates with the following experience and skills:


  • BA/BS in Business Marketing, IT, or a related field

  • Advanced degree preferred

Required Certifications/Licenses/Etc.:

  • Microsoft Certified Professional, Azure Architect Technologies ,Azure Design and Implementation required

  • Additional preferred advanced vendor certifications such as DellEMC, HPE , Cisco , NetApp , VMware

Required Experience:

  • 5+ years required of a progressively successful career progression in cloud related technologies

  • 5+ years of success in consultative/complex technical sales and deployment projects and where necessary, managing various stakeholder relationships to get consensus on solution/projects

  • 2+ years of experience in “migrating” on premise workloads to the cloud

  • Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective

  • Understanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the cloud market

  • Professional, business-focused attitude and courteous manner towards clients, partners, and peers

  • Ability to travel an average of 25% of the time

  • Previous success in sales and relationship-building roles

  • Experience in working with strategic partners is a must

  • Must be able to present to large audiences at our customer events and be recognized as a technology leader

As a rapidly growing global provider of IT solutions, we’ve expanded from Seattle to Sydney and beyond – with reach in over 80 countries around the world. Today’s top brands count on Zones and our world-class partners – Microsoft, Apple, Cisco, Dell, Lenovo, and more – to transform their enterprises. To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification. Zones offers a comprehensive Benefits package While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!