Delaware North Concessions Stand Lead, Oriole Park at Camden Yards in Baltimore, Maryland
Delaware North Sportservice is hiring a Concessions Lead to join our team at Oriole Park at Camden Yards in Baltimore, Maryland. As a Concessions Lead you will supervise an assigned concessions stand or multiple stands and lead associates in the delivery of excellent guest service at all times.
This is a seasonal position that will extend to the end of fall. Work hours will vary due to home game schedule.
ALL COMMUNICATIONS REGARDING THE STATUS AND NEXT STEPS OF YOUR APPLICATION WILL BE SENT VIA EMAIL. EMAILS MAY END UP IN SPAM FOLDERS.
Supervises and coordinates activities of concession associates on a per shift basis, including training, counseling and enforcing work procedures and service standards.
Ensures job performance of stand attendants via GuestPath Service Standards and operational service standards, health department, and all related operational standards.
Inspects all stands and portables in the assigned area, ensuring all stands, portable carts and surrounding areas remain clean, sanitized, and safe and that all equipment is working properly.
Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management as needed.
Verifies stand inventories before and after each event, and as assigned.
Verifies food preparation for timeliness, and proper quantities.
Evaluates and documents performance of stand attendants.
Performs opening and closing procedures for assigned area.
Assists concession associates in serving guests as business levels demand.
Performs other duties as assigned.
Must be at least 18 years of age.
Previous experience in foodservice position required; previous experience as a stand attendant preferred.
Previous experience in a supervisory role required.
Able to work a flexible schedule including nights, weekends and holidays.
Previous cash handling/cashier experience preferred.
Constant standing, walking, bending, reaching and repetitive motions.
Ability to perform normal lifting of stock up to 50 pounds.
Frequently immerses hands in water, soaps and sanitizer.
Able to work outside in all weather conditions including rain, wind, heat and cold.
May be exposed to variable temperatures, including extreme hot and cold, depending on season.
May be required to work in confined and/or narrow spaces.
Hazards include but are not limited to cuts from broken glass, slips, trips, falls, cuts, burns and strains.
Noise level may be moderate-to-high during busy times.
Who We Are
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.