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VCA Veterinary CSR in Ballston Spa, New York

Company Info: VCA Animal Hospitals operates more than 1,000 small animal veterinary hospitals in the U.S., Canada and Japan. The hospitals are staffed by more than 4,500 fully qualified, dedicated and compassionate veterinarians to give pets the very best in medical care, of which over 600 are board certified specialists who are experts in areas such as oncology, cardiology, emergency and critical care, and surgery for animals. VCA Animal Hospitals provides a full range of general practice services to keep pets well and specialized treatments when pets are ill. As part of the Mars Veterinary Health family of brands, VCA is committed to its purpose—A BETTER WORLD FOR PETS®.

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Client Service Representative

Do you love animals and want to work at an exciting veterinary hospital? Then if so, the Ballston Spa Veterinary Clinic is the right place for you! We are currently looking for an enthusiastic Client Service Representative to join our family at our state of the art, 10,000 square foot, clinic. We are proud to be able to serve our clients seven days a week with hours of operation M-F 8am-6pm (plan to go back to 8 pm) Sat and Sun 8am-5pm. We are especially looking for an applicant who wants to work nights and weekends. We offer personal/pet benefits and extensive training.

Role Highlights:

  • Be the face of the clinic and ensure a top notch client experience that exceeds their expectations

  • Interact first hand with our six doctors and gain extensive knowledge of the veterinary field.

  • Manage the appointment schedule on a fully integrated computer system

  • Manage digital records and other clerical duties

  • Get kisses from a puppy or kitten!

Qualifications:

  • Experience in customer service or retail

  • High computer literacy and an attention to detail

  • Capable of working on your feet and lifting a bag of pet food (5-32 pounds)

Our practice focuses on interactive experiences with clients and their pets. We value a positive work-life balance and feel that empowerment, training, humor, and mutual respect are keys to success. Only team excellence can achieve the best of care for pets, which is our ultimate goal.

FULL TIME POSITION FOCUSED ON NIGHTS AND WEEKEND HOURS

Job Type: Full-time

Salary: $11.76 to $14.00 /hour

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

VCA began in 1986 as a privately owned company with one animal hospital. Today, we are the largest family of animal care providers nationwide. Despite unprecedented growth, VCA has never abandoned its devotion to compassionate, comprehensive pet care. Take a look at our open positions throughout the U.S. and Canada! We’re always looking for top notch talent to join the VCA family!

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