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Robert Half International Parts Expeditor in AUSTINTOWN, Ohio

Description Do you love building solid customer relationships? You might be the Customer Service Representative OfficeTeam is looking for, for a position in the growing Construction/Contractor industry. Are you looking for an excellent career opportunity? This Customer Service Representative position could be for you, if you are articulate and highly-skilled. If you're looking for a long-term temporary-to-full-time position in Austintown, Ohio, this Customer Service Representative opportunity could be for you! Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.

Major responsibilities

  • Give exceptional customer service in a timely fashion

  • Field and send written business correspondence

  • Organize and route incoming telephone calls

  • Be a part of business development by by actively cross-selling and referring customers Requirements - Experience using Microsoft Office

  • Excellent customer service and office administrative skills

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • No stranger to performing extensive research to resolve complex customer inquiries

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Proficient with computers and technology platforms

  • Ability to effectively interact, verbally and in writing

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Spare Parts experience preferred

  • Expertise in Purchase Orders

  • Comprehensive knowledge of navigating basic office equipment and protocols

  • Deep understanding of HVAC

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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