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Home Depot Senior Software Engineer- Reliability Engineering in Austin, Texas

POSITION PURPOSE

As a Sr Site Reliability Engineer you will be responsible for building and supporting the platform/application infrastructure of one of the largest eCommerce sites in the world. This will require you to maintain high site uptime/availability while embracing rapid change and growth using a strong devops mindset of continuous delivery and site automation. This role requires deep technical knowledge, adaptability, hands on execution, and a ruthless drive towards higher levels of availability and resiliency. In this role:

You will have a maniacal focus on site uptime

Engineer application infrastructure that is reliable, efficient, and maintainable

Partner closely with software engineering teams using a strong devops mindset

Constantly improve operational processes and efficiency

Automate, Automate, Automate!!!

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

70% - Delivery & Execution:

Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions

Documents, reviews and ensures that all quality and change control standards are met

Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable

Writes custom code or scripts to automate infrastructure, monitoring services, and test cases

Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production

Configures commercial off the shelf solutions to align with evolving business needs

Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

20% - Support & Enablement:

Fields questions from other product teams or support teams

Monitors tools and participates in conversations to encourage collaboration across product teams

Provides application support for software running in production

Proactively monitors production Service Level Objectives for products

Proactively reviews the performance and capacity of all aspects of production: code, infrastructure, data, and message processing

10% - Learning:

Participates in learning activities around modern software design and development core practices (communities of practice)

Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations

NATURE AND SCOPE

Typically reports to the Software Engineer Manager or Sr. Manager.

ENVIRONMENTAL JOB REQUIREMENTS

Environment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel: Typically requires overnight travel less than 10% of the time.

MINIMUM QUALIFICATIONS Must be eighteen years of age or older. Must be legally permitted to work in the United States.

Additional Minimum Qualifications : Must be legally permitted to work in the United States Experience in an object oriented programming language (preferably Java)

Education Required : The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 3 years

Physical Requirements : Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

  • 1-3 years of relevant work experience

  • Deep understanding of an object orientated language, preferably the latest version of Java

  • Proficient in a modern scripting language like GO or Python

  • Extremely strong SQL knowledge with the ability to write complex procedures and queries

  • Proficient in production monitoring concepts and implementation including synthetic, real

  • Proficient in production systems design including High Availability, Disaster Recovery, Performance, Efficiency, and Security user, application performance, system, log, time-series, and dashboarding

  • Familiarity with Open Source concepts and tools like Prometheus, Grafana, ELK etc. Knowledge of APM fundamentals or experience in tools like New Relic or AppDynamics is good to have

  • Proficient in a modern infrastructure automation toolkit such as Terraform/Helm

  • Proficient in a Linux or Unix based environment

  • Deep understanding of modern microservice based architectures and operations

  • Experience in destructive testing methodologies and tools such as chaos monkey

  • Experience in CI/CD automation

  • Experience in a version control systems such as Git or SVN

  • Experience in a cloud computing platform and the associated automation patterns it provides, preferably GCP

  • Experience in defensive coding practices and patterns for high-availability.

Knowledge, Skills, Abilities and Competencies:

Cultivates Innovation: Creating new and better ways for the organization to be successful

Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm

Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives

Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Drives Results: Consistently achieving results, even under tough circumstances

Global Perspective: Taking a broad view when approaching issues; using a global lens

Interpersonal Savvy: Relating openly and comfortably with diverse groups of people

Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear

Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels

Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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