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IBM Product Manager, IBM Cloud in Austin, Texas


Ready to re-imagine the product management role? At IBM, as an Offering Manager, you are responsible for the full lifecycle of an offering: from validating need to determining the business model and defining the solution requirements. Going beyond the traditional focus of timetables and budgets, you use your keen insights into what customers want in their own business plan - and work across disciplines to build the best solutions to a problem. If being the CEO of your offering excites you, consider an offering management career at IBM.

Your Role and Responsibilities

Preferred Location: Austin, TX; Raleigh, NC

IBM is looking for a Product Manager within the Developer Services area. This person will influence the strategy and approach we take within the Kubernetes, OpenShift, and Red Hat space.

Joining IBM Cloud gives you the opportunity to:

  • Work on a disruptive offering that is still in its early stages

  • Solve challenging problems that will revolutionize security for workloads in the cloud

  • Be involved in the fast growing, containers space while working for a company that's the recognized leader in the enterprise security space - learn from the experts.

The ideal candidate for this role will act as an entrepreneur, strategist, technical visionary, cross-functional team leader, and client advocate. An Product Manager has two primary responsibilities: (1) defining the new offering to be built; and (2) managing its development, launch, and ongoing improvement. To fulfill these responsibilities, an AI and Data Offering Associate leads a cross-functional team. Typically, however, none of the team members report directly to the Product Manager. You will influence diverse cross-functional interactions as the market authority, acting as a "General Manager" for their business scope. The employee focuses on individual/team objectives and development of professional effectiveness.

User-centered design practices are a must! My team makes heavy use of Mural, Slack, Box, Trello, Aha, MS PowerPoint, Excel to execute our team duties. Our work is Agile and driven on iterative sprints. This individual must be flexible, adaptable, and willing to adopt these and any newer technologies in the IBM corporate portfolio.

Required Technical and Professional Expertise

  • Technology skills: Kubernetes, OpenShift

  • Experience using and acting as a facilitator of Enterprise Design Thinking practices.

  • Client experience: At least 3-5 years of client-related experience either in an offering role or related field.

  • Leadership: must have extensive leadership experience, leading matrix-based teams that include people from around the world (different backgrounds and cultures).

  • Conduct primary and secondary research regarding your service areas with prospects and customers. Keep a regular pulse on the market needs.

  • Excellent oral and written communication skills with the ability to influence others internally and externally

  • Proven ability to lead cross-functional teams to achieve aggressive business objectives

  • Proven ability to synthesize complex issues and opinions into simple stories

  • Attention to details, ability to analyze quantitatively, problem-solve, and scope business requirements

  • Ability to deliver initiatives from conception through completion in an iterative way

  • Ability to meet tight deadlines and prioritize workloads

Preferred Technical and Professional Expertise

  • Product Management: At least 2 years of PM or project development experience, responsibility for researching, developing, and managing the lifecycle of service-related offerings. The offering development bust has been executed with "client-focused" methods. Execution of IBM's Sponsor User Program is a requirement.

  • Demonstrate business leadership and technical acumen to drive a diverse offering portfolio in a cross-functional environment.

  • Self-starter with proven record to deliver client and business outcomes.

  • Deep experience in product management including development, launch and life-cycle execution for Cloud solutions operating in multiple cloud environments, such as AWS, Azure, or RedHat

  • Thorough understanding of consumption-based pricing, micro-transactions, and leveraging usage metrics to drive roadmap

  • Experience with RedHat technologies

  • Ability to develop new ideas and creative solutions

  • Team with IBM and non-IBM technology partners as it relates to their technology being leveraged as part of IBM's As-A-Service offerings.

  • Work with local and regional Product Management leadership and sales leadership around the world to understand and track the health and adoption of services and gather feedback.

  • Responsible for the go-to-market plan and enablement, working to ensure that sales, delivery, and channel teams have what they need to be successful.

  • Support sales by enabling business development and sales teams, supporting calls with key clients, and helping to identify opportunities to increase that success.

  • Establish goals and review metrics to identify opportunities and deliver success. Drive business review on a regular cadence.

  • Research and identify new opportunities for IBM Cloud to innovate on behalf of our customers.

  • Support press and analyst activities as required.

  • None

About Business UnitDigitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client's data, no matter where it resides, to respond to changing market dynamics.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.