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Black & Veatch IT Program Management Office Manager in Augusta, Maine

IT Program Management Office Manager

We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients.

Company : Black & Veatch Corporation

Req Id : 31747

Job Title : IT Program Management Office Manager

Location : USVRTL

Business Unit Sector : COR-CORP-CIO

Opportunity Type : Staff

Relocation eligible : No

Full time/Part time : Full-Time

Project Only Hire : No

Visa Sponsorship Available: No

Job Summary

The IT Program Management Office Manager is be assigned to the Director of Global IT Operations under Black & Veatch CIO Office to manage IT project and program delivery performed primarily by 3rd party IT service providers in an outsourced model to achieve documented technical and business objectives.The IT Program Management Office Manager is responsible for all aspects of the planning, monitoring, development and implementation of assigned programs and projects and acts as a single point of contact for those programs and projects. This role is responsible to lead a team of IT Project Managers in support of programs and projects from original concept through final implementation.

Key Role Definitions

  • Develop and lead the IT project/program management office (PMO) to ensure quality, consistency and oversight of projects across BV by developing and maintaining project management methodologies, standards, and tools.

  • Establish the organization’s approach to the full life cycle of projects: This includes everything from project planning, initiation, resourcing, and execution to monitoring, control, and completion.

  • Ensure the PMO meets performance targets: Align with the organization’s strategic objectives and adhere to best practices.

  • Act as a trusted strategic advisor working alongside business leaders to help determine which projects should be undertaken.

  • Elevate the PMO role and operating model.

  • Set standards for project management capabilities, including certifications and qualifications for Project Managers, success measurement criteria, methodologies, tools, etc.

  • Monitor compliance with policies and standards.

  • Track and provide project status and audit reports.

  • Manage the risk, issue, and change resolution process, and work with other leaders to take corrective action as needed.

  • Establish the PMO organization structure, hiring and managing staffing requirements in line with organizational objectives.

  • Oversee the delegation of work to Project Managers, Program Managers, and Business Analysts

  • Oversee Project Managers for the delivery of projects/programs on time, within scope and on budget.

Key Responsibilities

PMO Management:

  • Process and Standards Definition and Management – Owner of IT PMO processes and tools to drive internal and external stakeholders to diligently follow defined standards.

  • Proactively address continued process improvements within the IT PMO.

  • Define and implement standardized processes, methods, templates, reporting, etc., across the global IT project domain.

  • Perform project financials tracking and reporting

  • Perform periodic operational audits using a standard audit process, both internal and third party.

  • Confirm that project estimates have been analyzed, verified, and formally accepted.

  • Identify, monitor, and confirm performance improvement areas for the business partners.

  • Facilitate executive alignment, including Contract Management and operational teams.

  • Anchor various periodic PMO governance meetings including Monthly Project Reviews (MPR).

  • Actively develop Project Managers within the organization.

Project/Program Management:

  • Perform pre-project/program readiness check (requirements, environment, resources, contract, quality, etc.) and approve initiation.

  • Perform Project Requirements Management.

  • Ensure requirements completeness to confirm project initiation

  • Project/Program Stakeholder Management - B&V internal business and IT stakeholders, vendor partners with RACI driven culture.

  • Project/Program Lifecycle Management with outcome focus in a global delivery model using Waterfall, Agile and DevSecOps methodologies.

  • Proactively monitor global project performance (SLAs) and adopts ways and means to mitigate projected risks.

  • Proactively identify and manage project issues and risk resolution.

  • Regulate, manage, and as necessary, escalate all change control and scope management issues.

  • Coordinate and monitor various QA processes including quality checks, system testing and user acceptance testing activities.

  • Collate and review project status reports from multiple sources and present to internal and external stakeholders.

  • Collect, analyze, report project metrics and offer recommendations.

  • Resolve project/program related conflicts and escalate as necessary.

  • Review and approve standard project lifecycle phases/gates.

  • Conduct "Lessons Learned" meeting at the end of the project/program and update PMO Processes and Standards accordingly.

Management Responsibilities

Acts as a project manager. Among responsibilities is management of a project team. The individual comprising this team may vary by project.

Preferred Qualifications

  • Leadership

  • System Delivery Life Cycle (SDLC)

  • Experience with key scheduling processes and tools

  • Experience with key project control processes and tools

  • Strong communication skills

  • Excellent people management skills

  • Outstanding listening and understanding skills

  • Strong problem solving skills

Minimum Qualifications

Education: BA, BS, or Graduate degree in the field of Project Management, Computer Science, Business/Business Administration, or Technology

Experience: 8+ years of progressive project management experience including leading a team of project managers

  • Expert-level knowledge of project and change management and associated methodologies, techniques, processes, and approaches (e.g. Project and Portfolio Management Methodology – PPM)

  • Budget, cost, and profitability management skills

  • Knowledge of resource management tools

  • Credibility as a senior-level project leader

  • Strategic Thinking: Ability to juggle multiple goals and deadlines

  • Team Leadership & Development: Ability to mentor, coach, and effectively transfer expertise to others

  • Facilitation, negotiation & problem resolution skills

  • Ability to build a strong network and relationships at executive levels with technology and solutions, customers, and suppliers

  • Resilient and resourceful

All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Certifications

PMP Certification desired

Work Environment/Physical Demands

Frequent travel, Regular overtimeTypical office environment.

Competencies

Salary Plan

ITS: Information Technology Service

Job Grade

007

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Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.

Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.

To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.

A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.

We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

Black & Veatch Holding Company, its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.

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