Home Depot Systems Engineer in Atlanta, Georgia
We are in search of Systems Engineers to join our dynamic team of engineers and assist in developing, maintaining and supporting The Home Depot's technical infrastructure of hardware and system software. You'll be part of a dynamic team that helps support millions of customers and associates, and powers our $130B business. This team creates, deploys and supports the production infrastructure while helping each other grow their technical and leadership skills. As a Systems Engineer, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production infrastructure.
Major Tasks, Responsibilities & Key Accountabilities:
30% Delivery & Execution - Performs configuration, debugging, and support for information technology solutions; Performs field and corporate roll-outs of technology; Performs the stand up the necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs; Executes basic project planning and reporting; Performs test suites (functional, destructive, etc) to enable successful rapid deployment of infrastructure as code to production
10% Learning - Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impact tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
10% Planning & Analysis - Uses critical thinking to approach problems and create solutions; Collaborates with senior leaders on assignments; Determines opportunities for improvement based on the volume of tickets and contributes stories for the remediation
50% Support & Enablement - Collaborates with product and project teams to understand needs and enable them with infrastructure; Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate; Performs root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions; Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability; Opens and manages vendor problem tickets to resolution; Produces in-house documentation around solutions; Monitors tools and proactively helps teams struggling with systems issues and informs senior engineers of negative trends; Provides application support for software running in production; Supports the creation of scripts and tools that drive automation and enable product teams and end-users to move towards self-service
Nature and Scope:
This position typically reports to Systems Engineer Manager or Sr Manager
This position has 0 Direct Reports
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- No travel is required.
Standard Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
- The knowledge, skills and abilities are typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience:
- 1 year
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
0-1 year of relevant work experience
Professional or educational experience as an Information Technology Engineer
Interest in working as part of a collaborative, cross-functional, modern engineering team
Experience with basic infrastructure, network, database, or security troubleshooting and remediation
Experience installing and upgrading applications or databases
Experience monitoring the operational status and performance of systems, networks, or databases
Knowledge of basic operating system commands and utilities as well as scripting
Exposure to agile processes
Exposure to cloud platforms such as GCP and Azure
Experience supporting a retail or 24x7 operation
Exposure to version control systems
Exposure to a CI/CD toolchain
Exposure to production system designs including Infrastructure as Code, High Availability, and Performance monitoring
Knowledge, Skills, Abilities and Competencies:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.