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Livongo Staff Cloud Engineer in Atlanta, Georgia

The Opportunity

Teladoc Health is transforming how people access and experience healthcare. Recognized as the world leader in virtual care, we are partnering with over a thousand clients to serve hundreds of thousands (soon millions!) of people living with chronic conditions every day.

Teladoc Health offers a whole person virtual care platform that empowers all people everywhere to live their healthiest lives by transforming the healthcare experience, from acute and primary care to chronic care, mental health, and specialty care. Our team of data scientists aggregate and interpret substantial amounts of health data and information to create actionable, personalized, and timely health signals for our members. This approach delivers better clinical and financial outcomes while creating a different and better healthcare experience for people everywhere

About The Role

Teladoc is looking for a Staff Engineer to work within the Cloud Infrastructure team. This is a senior position bringing together the team and coordinating the technical direction for many of the projects our department is working on.

This is a full-time position based on the U.S. due to compliance requirements and is fully remote if you choose.

Responsibilities: What You Will Be Doing

Lead engineering projects on Teladoc’s global Cloud Infrastructure and beyond. This involves building tools and services, contributing to our compute options (Kubernetes, AWS, Serverless) and making access to AWS services simple, effective, and reliable.

  • Leading projects, from start to finish, where the scope is undefined or needs refinement

  • Be heavily involved in setting the platform vision, defining feature roadmaps and writing design documents for potential projects

  • Take responsibility for leading the roadmap, direction, and engineering efforts of many of our most critical and forward-thinking projects

  • Participating in an on-call rotation for the services the team owns, triaging, and addressing production issues

  • Engaging with Teladoc’s wider engineering community to build relationships, identify potential areas of improvement (or pain points) and help drive adoption of our team’s solutions

  • Facilitate and drive engineering best practice conversations across the organization

  • Mentor other engineers to help foster a cohesive team environment and help grow our internal talent

Qualifications Required for Position:

What You Should Have

  • In-Depth knowledge of how the Cloud works and a passion for sharing that knowledge with others. You consider yourself an expert in a number of AWS services

  • The ability to analyze and optimize efficiency of high-traffic internet applications

  • A mentoring mindset and love to model modern methodologies for unit tests, code review, design documentation, debugging, and troubleshooting

  • A proven record influencing an entire engineering organization

  • You believe all infrastructure should be deployed as code

  • Curiosity about how things work and love to share that knowledge with others

  • The ability to be given a goal to achieve and to architect, design, document, develop, and deliver a solution that meets both the goal and provides a framework for future projects

  • Proven track record of building tooling, automation and/or services in one or multiple languages or toolsets (Python, Ruby, Ansible, Puppet, etc)

  • An interest in building internal products with other engineers as your customers

  • Extensive experience deploying and operating services in a Cloud environment

  • A solid understanding of fundamental networking

  • Familiarity with deployment automation/configuration management -- e.g, Puppet, Terraform, Ansible, CloudFormation or others

Qualifications - You probably tick some of these boxes:

  • At least 10 years of professional experience in Infrastructure as Code engineering, working on transformational projects

  • You possess strong knowledge of computer science fundamentals: data structures, algorithms, programming languages, distributed systems, and information retrieval

  • Extensive experience deploying, operating and debugging server software on Linux

  • Extensive experience working with large scale AWS/Cloud environments

  • Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience

Bonus Points

  • AWS specialty certification(s)

  • Prior experience with or knowledge of large-scale, high-volume systems

  • Experience running deployment automation/configuration management systems at scale -- e.g, Chef, Puppet, Terraform, Ansible, CloudFormation or others

  • Experience with Kubernetes / Serverless platforms

  • Additional experience with Azure or GCP

  • Advanced degree in Computer Science, Engineering or a related field

Why Join Teladoc Health?

A New Category in Healthcare :  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE :  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion :  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation :  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. 

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy (including breastfeeding – we have a mother’s room in both our offices). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

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