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Chick-fil-A, Inc. Sr. Lead Advisor, Communications Specialist in Atlanta, Georgia

With a mission to “nourish the communities we serve for a better world,” Corporate Social Responsibility (CSR) efforts at Chick-fil-A are focused in four pillars: people, communities, food and planet. Inspired by our founder S. Truett Cathy’s legacy of care, Chick-fil-A strives to cultivate a positive work environment where people feel known and cared for. We seek to have a positive impact in our communities by strengthening the cities and neighborhoods we serve. We focus on creating a meaningful customer experience by serving great food people can feel good about. And we work to sustain a happy, healthy future by acting as good stewards of the planet we share.

As a communications consultant to the CSR Leadership Team, the Sr. Lead Advisor develops communication plans, annual reports, presentations, messaging and marketing materials that elevate Chick-fil-A’s work in these four areas with key internal and external audiences. This position requires a collaborative, strategic individual who can work cross-functionally with internal partners and senior leaders to capture, elevate and advocate for CSR efforts as part of Chick-fil-A’s business vision and brand story.

The Sr. Lead Advisor must be a strong communicator and storyteller who is able to translate sometimes complex work into concise, approachable, on-brand messaging across a variety of media that resonates with target audiences and clearly connects back to the broader CSR strategy and pillar framework.

A results-oriented self-starter, the Sr. Lead Advisor must be comfortable working autonomously, often at a quick pace, to move work forward and achieve set goals.

  • Oversee development of annual CSR report (print and digital) and rollout strategy

  • Create and maintain annual CSR communications calendar to capture efforts and storytelling opportunities, and partner internally with Marketing and Corporate Communications to share through internal/external communication channels

  • Develop and maintain CSR messaging and materials, including a CSR scorecard, for CSR leadership and broader team to share strategy, work and impact with internal and external audiences

  • Regularly engage with CSR leadership team and sub-teams (Giving, Sustainability, Community Affairs) to stay informed about initiatives and milestones and develop supporting communications strategies

  • Develop CSR program toolkits and assets for staff and Operators

  • Identify potential reputation or public relations issues and partner internally to develop appropriate communication strategies to address

  • Partner with digital content team to ensure CSR content is accurate and up-to-date on

  • Manage Chick-fil-A Foundation website

3+ years of PR, Corporate Communications, Marketing, or similar communications experience


  • Experience developing and implementing communications strategies

  • Strong track record as an implementer who thrives on managing a variety of key initiatives concurrently


  • Excellent writing/editing and verbal communication skills

  • Proficient in PowerPoint or Keynote; other design platforms a plus


  • Ability to build strong relationships and “manage by influence”

  • Highly collaborative style

  • High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels

  • Self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives

  • Experience developing and implementing communications strategies within or for a corporate environment

  • Experience creating annual reports and presentations

  • Familiarity with CSR industry trends, standards, goals and organizations (i.e., UN SDGs)

  • 5+ + years of PR, Corporate Communications, Marketing, or similar communications experience



Bachelor's Degree

Marketing, Journalism, or English, preferred

ID: 2021-9441

External Company Name: Chick-fil-A, Inc.

External Company URL:

Street: 5200 Buffington Rd.