Varian Medical Systems Regional Info Systems Manager, Americas in Atlanta, Georgia
We're driving toward the ultimate victory: a world without the fear of cancer.
Provides leadership for Varian’s End User Computing and Site support organization in a specified region in the American continent. Performs all required management responsibilities including but not limited to: implementing the company's policies, programs, and guidelines; ensuring employee productivity and growth; managing resources;
Manages and controls the activities of the End User Computing and Site support organization in the US East Coast and other assigned regions
Performs all required management responsibilities including but not limited to: implementing the company's policies, programs, and guidelines; ensuring employee productivity and growth; managing resources
Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods
Working within a global team to support end users and client devices
Domestic or international travel required
Controls incident management, request management, problem management, asset management workflows by taking ownership, prioritizing incoming work, and delivering services meeting defined Service Level Agreement (SLA) timelines
Independently handles assigned tasks, diagnoses, analyzes and solves complex problems.
Demonstrate excellent management skills to direct the IT support team towards operational excellence and develop team members
Ensures that IT infrastructure is up-to-date by leading refresh projects (PC, Network, Server etc.)
Develop End User Computing project portfolio in collaboration with manager and peers as part of the annual project planning process. Actively manage assigned project within budget and meet delivery dates. Attends conference calls and meetings with project team members from around the world and carry out assigned project tasks according to project schedule
Manage IT Service Delivery in the region and is the Business escalation point for all services
Responsible for the annual budgets, monthly expense analyses, forecast, budget vs. actual forecasts and capital purchases
Safeguards local license management and responsible for vendor relationship management
Business Software Support: Leads the team in managing and troubleshooting Varian suite of software and applications together with the help of software specific IT support groups and vendors, especially local software and applications specific to the region
Ensures that IT documentation is always up-to-date
Contributes actively to improving IT processes and services by working with peers on creating improvement ideas and supporting development programs
Manages active business relationship to understand Varian’s goals and targets, business needs and requirements and adopts IT services accordingly. Regularly interacts with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization. Manages business expectations and escalations
Maintains relationship and interacts with domestic, regional or global vendors. Negotiates improvements of existing services and contributes to formulating new services. Ensures SLAs are constantly met or exceeded
Being part of the local management team participate in the management meetings
Willing to adopt a flexible work pattern
Follows and safeguards company policies (IT Security policy, Software licensing etc.)
Support the global client services team in other areas as requested by the line manager
We're unleashing the power of technology and human ingenuity to achieve new victories in the fight against cancer. Join us and have a global impact.
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When you join Varian, you’re joining an organization with nearly $3 billion in annual revenue, and more than 6,500 team members across more than 30 countries. You’ll be backed by a culture that is centered on fostering your creative potential, and experience the full support of an organization and leadership committed to inspiring you to do your best work. Bring your talent to a place where your work will help fight cancer. Join Varian’s Oncology Systems team, and the work you do can make a difference by helping to create a world without fear of cancer. We develop and manufacture products and solutions that innovate, support and streamline cancer-fighting solutions worldwide. Our teams have a common drive to help others, and a passion for excellence. Join Varian and add your talent to the fight against cancer.
At Varian, our culture is centered on fostering the creative potential of every employee through teamwork and collaboration. Our technologies touch millions of lives every day, and this inspires us to do our best work – every day. By using your talent, ambition and creativity, you can build a career that allows you to make a real difference in people’s lives. You’re just one click away from the most impactful work you’ll ever do. Apply now and join our mission to help save lives. Someone, somewhere, will be glad you did.