KPMG Manager, ServiceNow Engineering in Atlanta, Georgia
Business Title: Manager, ServiceNow Engineering
Requisition Number: 50454 - 26
Function: Business Support Services
Area of Interest:
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking a Manager, ServiceNow Engineer to join our Digital Nexus technology organization.
Responsible for the architectural design, planning, and testing of products or solutions within ServiceNow while providing technical design and guidance for solution implementation, enhancement, and adoption of ServiceNow platform
Lead development and maintenance of all technical standards and roadmaps for ServiceNow
Maintain technical and business knowledge of current industry directions and trends for ServiceNow
Provide detailed TCO and ROI structure for current and proposed technologies
Evaluate the current architecture and develop action plans to make necessary improvements in line with industry best practices and standards
Provide last tier support for operations and support teams, including root cause analysis and preventative analysis
Minimum five years of experience in leading full lifecycle ServiceNow implementations containing elements of the ITSM/ITOM suites, DevOps, ChatBot, and Cloud Management Plugins
Bachelor's degree from an accredited College or University
Expert level understanding of ServiceNow core application UI, workflow configuration, report development, integration components including but not limited to LDAP and SSO
Experience with ServiceNow development implementing processes and solutions, with deep process/functional and technical understanding of the CMDB, as well as in software engineering development experience preferable in Python/Java
ServiceNow Developer Certification is a plus
Must be able to prioritize, delegate and foster the development of high performance teams to lead/support an environment driven by customer service and teamwork while participating in resource planning processes based on defined organizational plans
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.